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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thx a lot Russell. We already have those measures in place, just
want to see if we can do anything else about these hackers<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Ujjval Karihaloo<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>VP Voice Engineering<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IP Phone: +13032428610<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>E-Fax: +17202391690<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>SimpleSignal Inc.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>88 Inverness Circle East<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Suite K105<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Englewood, CO&nbsp; 80112<o:p></o:p></span></p>

<p class=MsoNormal><a href="http://www.simplesignal.com/"><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";text-decoration:
none'><img border=0 width=204 height=77 id="Picture_x0020_1"
src="cid:image001.jpg@01CA6069.69030A80" alt=bvoip></span></a><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Russell McConnachie
[mailto:russell@mcconnachie.ca] <br>
<b>Sent:</b> Sunday, November 08, 2009 11:45 AM<br>
<b>To:</b> Ujjval Karihaloo<br>
<b>Cc:</b> voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] Hackin attempts to Broadsoft voice portal<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Hi Ujjval <br>
<br>
I have had this problem also with malicious hackers attacking my voicemail
boxes and making outbound calls to International destinations (Usually the
Phillipines).<br>
<br>
For the time being - I have disabled all outbound dialing through the Voice
Portal. If my subscribers want a function such as this they can either use one
of two things.<o:p></o:p></p>

<ol start=1 type=1>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l0 level1 lfo1'>Remote Office<o:p></o:p></li>
 <li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;
     mso-list:l0 level1 lfo1'>BroadWorks Anywhere.<o:p></o:p></li>
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<p class=MsoNormal style='margin-bottom:12.0pt'>Also increasing the password
policies for Voice Portal/Voice Mail Passwords does help, No longer do I allow
passwords which are shorter than 5 characters (As most attackers use the
default 0000, 1234, 7890 password combinations). <br>
<br>
I am in Canada and I haven't found anything I can do besides that. <br>
<br>
Thanks<o:p></o:p></p>

<div>

<p class=MsoNormal>On Sun, Nov 8, 2009 at 10:26, Ujjval Karihaloo &lt;<a
href="mailto:ujjval@simplesignal.com" target="_blank">ujjval@simplesignal.com</a>&gt;
wrote:<o:p></o:p></p>

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<p class=MsoNormal>Lot of failed attempts from 1 particular number....&nbsp;<span
style='font-size:11.5pt'>15096346223.</span><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal><span style='font-size:11.5pt'>Seems to be scanning thru
voice mail boxes serially attempting passwds &amp; locking them out.</span><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p class=MsoNormal><span style='font-size:11.5pt'>Last time v saw this i
tracked this to be a magic jack number, i called back &amp; a person answered
&amp; said that he can fix my voice mail for me if i gave him my password. I
emailed magicjack support &amp; they never responded.</span><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<div>

<p class=MsoNormal><span style='font-size:11.5pt'>Is there anything we can do
to bring these malicious hackers to justice? Any one has experience un this
area legally given that these hackers are mostly outside the US.&nbsp;</span><o:p></o:p></p>

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<p class=MsoNormal><span style='color:#888888'><o:p>&nbsp;</o:p></span></p>

<div>

<p class=MsoNormal><span style='color:#888888'>Ujjval Karihaloo<o:p></o:p></span></p>

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<div>

<p class=MsoNormal><span style='color:#888888'>VP Voice Engineering<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='color:#888888'>SimpleSignal Inc.<o:p></o:p></span></p>

</div>

<div>

<p class=MsoNormal><span style='color:#888888'>IP Phone: +13032428610<o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='color:#888888'>Sent from my iphone</span><o:p></o:p></p>

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</div>

<p class=MsoNormal style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
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<a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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