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<p class=MsoNormal><span style='color:#1F497D'>We’ve had the same issue
arise during ports, primarily from T-Mobile and AT&T Wireless. The
below link will take you to the ATIS website that has two contact documents for
various carrier NOC’s (Company Specific Contact Directory and LNP Contact
Directory). The contact directory is very extensive and includes LNP Trouble
Reporting. You’ll need to register with ATIS.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Hope this helps.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><a
href="http://www.atis.org/niif/cscdlnp.asp">http://www.atis.org/niif/cscdlnp.asp</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Nick Reifschneider</span><span style='color:#1F497D'> <br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>360networks/VoIP360</span><span style='color:#1F497D'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Product Director, VoIP Services</span><span style='color:#1F497D'>
<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>370 Interlocken Blvd., Suite 600<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Broomfield, CO 80021</span><span style='color:#1F497D'><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Office: 303-854-5040</span><span style='color:#1F497D'> <br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Cell: 303-324-4092</span><span style='color:#1F497D'> <br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Fax: 877-349-2949</span><span style='color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal><i><span style='color:#1F497D'>SIP Origination, Termination
and Local Access in the Western US<o:p></o:p></span></i></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
voiceops-bounces@voiceops.org [mailto:voiceops-bounces@voiceops.org] <b>On
Behalf Of </b>Frank Bulk - iName.com<br>
<b>Sent:</b> Tuesday, December 01, 2009 1:28 PM<br>
<b>To:</b> 'Scott Berkman'; voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] Contacting Carriers and CLECs (Specifically
T-Mobiletoday)<o:p></o:p></span></p>
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</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#993366'>We’ve found that if we don’t know someone from the
inside, or have a partner in the inside, is to get a T-Mobile customer to open
up a trouble. It takes a day or two, but they do get resolved. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#993366'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#993366'>Frank<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:#993366'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
voiceops-bounces@voiceops.org [mailto:voiceops-bounces@voiceops.org] <b>On
Behalf Of </b>Scott Berkman<br>
<b>Sent:</b> Tuesday, December 01, 2009 1:42 PM<br>
<b>To:</b> voiceops@voiceops.org<br>
<b>Subject:</b> [VoiceOps] Contacting Carriers and CLECs (Specifically T-Mobile
today)<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Does anyone know of a centralized list or standard method of
reaching other CLECs and Carriers, specifically Cell Carriers? Something
similar to Puck’s NOC list (<a href="http://puck.nether.net/netops/">http://puck.nether.net/netops/</a>)
is what I am thinking of.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We are having some routing issues to certain numbers we own
from T-Mobile and are having issues reaching the right type of support staff,
especially since you can’t even get their regular support without an
account.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>
Thanks,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>
-Scott<span style='color:#1F497D'><o:p></o:p></span></p>
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