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<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'>It would be a good idea to connect the
phone into either a hub or a switch with port mirroring capabilities and use a PC/laptop
with a sniffer (such as Wireshark/Ethereal) to see what traffic is RX’ing/TX’ing
to/from the device. Perhaps an ancillary function of the phone is failing (DHCP,
BOOTP, DNS, HTTP, etc.) which causes the hang.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'>Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'>Justin Randall<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Calibri><span style='font-size:
10.0pt;font-family:Calibri;color:blue'><o:p> </o:p></span></font></p>
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<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
voiceops-bounces@voiceops.org [mailto:voiceops-bounces@voiceops.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Victor Cappuccio<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, February 16, 2010
1:41 PM<br>
<b><span style='font-weight:bold'>To:</span></b> voiceops@voiceops.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [VoiceOps] Extension
Mobility Issues.</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hello People / CUCME Experts, <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>This is my very first post to this list, so hello to everyone, and i
really hope to see if someone can suggest/recommend any troubleshooting
action plan in which several Cisco 7961 loaded with the latest SCCP Firmware
version (8.3(4) SR1) are displaying the</span></font><span
class=apple-style-span><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> Logging screen indefinitely and stays there forever,
when configured to work with Extension Mobility, the same thing happens when
trying to log out, the phone displays logging out indefinitely. We have
to exit out of the screen on the 7961 phone to get back to the main screen.</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><span class=apple-style-span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>This is a basic configuration that I
have running on my device (IOS Version 15.0(1)XA and Call Manager Express
8.0)</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>voice logout-profile 1</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>user tphone-phone password 1234</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>number 201 type normal</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>voice user-profile 2</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>pin 9999</span></font></span><o:p></o:p></p>
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<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>user me password pass123</span></font></span><o:p></o:p></p>
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<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>number 5 type cw-overlay</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>speed-dial 1 135 label Scott blf</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>ephone-dn 5 dual-line</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>number 301 no-reg primary</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>label 301</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>description PhoneA Analog</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>name PhoneA Analog</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>call-forward busy 341</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>call-forward noan 341 timeout 10</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>ephone-dn 10 dual-line</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>number 201 no-reg primary</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>label 201</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>description Phone Test</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>name Phone Test</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>call-forward busy 341</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>call-forward noan 341 timeout 10</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>ephone 5</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>device-security-mode none</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>mac-address ABCD.ABCD,ABCD</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>type 7961</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>logout-profile 1</span></font></span><font
face=Arial><span style='font-family:Arial'><o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face=Arial><span style='font-size:12.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
</div>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=3 face=Arial><span
style='font-size:12.0pt;font-family:Arial'>telephony-service</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>url authentication <a
href="http://10.1.10.1/voiceview/authentication/authenticate.do">http://10.1.10.1/voiceview/authentication/authenticate.do</a></span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Is there any way to
troubleshoot/debug what could be going on ??</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Thanks a lot for your support and
help!</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Best Regards,</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=apple-style-span><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Victor.-</span></font></span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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