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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>G.711/RFC2833/L3<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> David Hiers
[mailto:hiersd@gmail.com] <br>
<b>Sent:</b> Tuesday, March 16, 2010 11:15 AM<br>
<b>To:</b> Dawson, Robert<br>
<b>Cc:</b> voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] Broadworks/Polycom/Webex Conferences and DTMF
issues<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'>What codec/dtmf-method/carrier
are you using?<br>
<br>
<br>
<br>
<br>
<o:p></o:p></p>

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<p class=MsoNormal>On Tue, Mar 16, 2010 at 6:29 AM, Dawson, Robert &lt;<a
href="mailto:robert.dawson@mindshift.com">robert.dawson@mindshift.com</a>&gt;
wrote:<o:p></o:p></p>

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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I&#8217;ve
got a customer that is experiencing issues with DTMF recognition when utilizing
Webex Conference services. I have adjusted DTMF length and level to the point
that it is causing issues with some other services but they are still reporting
failures. I can intermittently replicate the issue as well. Anyone experience
anything similar? Thoughts?<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Robert
Dawson - MCSE, MCTS Microsoft Exchange 2007<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>NOC
3/VoIP Engineer<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>mindSHIFT
Technologies, Inc.<br>
3975 Fair Ridge Drive, Suite 200 South - Fairfax, VA 22033<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Tel:
571-432-4010<br>
Cell: 571-234-2621<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a
href="http://www.mindshift.com/" target="_blank"
title="http://www.mindshift.com/">www.mindSHIFT.com</a><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img
border=0 width=28 height=23 id="_x0000_i1025"
src="cid:image001.jpg@01CAC4FE.976052D0" alt="Signature_Line 'S' for #1 ranking">&nbsp;<b><span
style='color:#347D9E'>Ranked #1 in managed IT services by MSPmentor</span><span
style='color:#1F497D'>&reg;</span></b><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Boston
- New York City - Philadelphia - Washington DC<o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><i>We
make IT work for your business&reg;</i><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt'>&nbsp;</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:18.0pt;font-family:Webdings;color:#99CC00'>P</span><b><span
style='font-size:10.0pt;color:#99CC00'> </span></b><span style='color:#99CC00'>Please
consider the environment before printing this e-mail</span><o:p></o:p></p>

<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>&nbsp;<o:p></o:p></p>

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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
_______________________________________________<br>
VoiceOps mailing list<br>
<a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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