Thanks for the info! I've got a call into them, we'll see where it goes.<br><br>I'd be a little concerned with overloading the LI interface for this function. LI calls weigh twice as much as normal, so there are load concerns to be addressed. Additionally, media server port limits and numerical limits in the LI interface itself conspire to load up and constrain the BW platform much more than it would be if all the recording were done outside the BW network. Still, they'll get an honest hearing, and maybe a dip in our shark tank.<br>
<br>What did you think of the ability to follow an intercepted call through the AS XS logs?<br><br><br><br><br><br><br><br><br><br><div class="gmail_quote">On Fri, Apr 16, 2010 at 8:57 AM, Trevor Fontaine <span dir="ltr"><<a href="mailto:Trevor.Fontaine@ngt.com">Trevor.Fontaine@ngt.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">Have you looked at solutions from CTI Group? We did
some lab evals using the Broadsoft CALEA interface and the solution seemed to
work well. For a number of non-technical reasons, we decided not to move
forward with the project so I can't speak to how the solution works in a
production environment.</font></span></div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2"></font></span> </div>
<div dir="ltr" align="left"><span><font color="#0000ff" face="Arial" size="2">If you interested, contact me and I'll get you connected to
them.</font></span></div>
<div><font color="#0000ff" face="Arial" size="2"></font> </div>
<p><span lang="en-us"><font face="Arial" size="2">Trevor
Fontaine <b>|</b> Director - Network Engineering <b>|</b>
303-239-1033</font></span> </p>
<p><span lang="en-us"><b><font face="Arial" size="2">New Global Telecom - Your
Business VoIP Authority |</font></b><font face="Arial" size="2"></font> </span></p>
<div> </div><br>
<div dir="ltr" align="left" lang="en-us">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>
[mailto:<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Beth
Johnson<br><b>Sent:</b> Friday, April 16, 2010 9:33 AM<br><b>To:</b>
<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Subject:</b> [VoiceOps] Call recording solutions for
Broadsoft<br></font><br></div><div><div></div><div class="h5">
<div></div>Hello all,<br><br>We'd like to add a call recording solution to our
Broadsoft network. <br><br>Our weighted list of criteria
are:<br><br>stability<br>stability<br>stability<br>features<br>ease of use for
end customers<br>ease of use for administrators<br>ease of
implementation<br>performance efficiency (whatnots per cpu, murphies per
megabyte, etc)<br>cost<br><br><br>Yes, we do like our uptime, and we've got the
budget to do it right the first time.<br><br>In general, it seems that the
marketplace has developed four different architectures:<br><br>1. Network
sniffer - SPAN a port and try to make sense out of things by joining the SIP/RTP
with configuration information<br><br>2. SIP server - Use SIP to redirect
the call into a media proxy that captures the traffic<br><br>3. CALEA
interface - Overload the CALEA function to provide recording
services.<br><br>4. Dual number forward - Use two telephone numbers and a
forwarding scheme to get a call into and out of a recording server at the TN
level<br><br><br>If you have experience with integrating a call recording
solution with broadsoft, or thoughts on the various architectures, I'd be
grateful to hear your opinion.<br><br><br>Thank you very
much.<br><br><br><br><br></div></div></div>
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<br></blockquote></div><br>