Thanks for the response, but doesn't this solution still require the pbx to send an alert-info within the SIP messaging? Sorry if I am being dense, I don't normally work on the endpoint side of things. On cisco phones (on sip) for example I can select which line I want to have auto-answer and regardless of the alert-info being present or not it auto-answers.<div>
<br></div><div>Thanks again<br clear="all">Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F: 4803857079<br><br>
<br><br><div class="gmail_quote">On Mon, Jun 21, 2010 at 4:19 PM, Todd Wolf <span dir="ltr"><<a href="mailto:twolf@voipnettechnologies.com">twolf@voipnettechnologies.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
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<p class="MsoNormal" style="text-autospace:none"><font size="2" face="Helvetica"><span style="font-size:10.0pt;font-family:Helvetica">The recommended definition for
Ring Answer is listed below:</span></font></p>
<p class="MsoNormal" style="text-autospace:none"><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:Helvetica"><alertInfo
voIpProt.SIP.alertInfo.1.value="Ring Answer" voIpProt.SIP.alertInfo.1.class="4"
/></span></font></p>
<p class="MsoNormal" style="text-autospace:none"><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:Helvetica"><RING_ANSWER
<a href="http://se.rt.4.name" target="_blank">se.rt.4.name</a>="Ring Answer" se.rt.4.type="ring-answer"
se.rt.4.timeout="2000"</span></font></p>
<p class="MsoNormal" style="text-autospace:none"><font size="1" face="Helvetica"><span style="font-size:9.0pt;font-family:Helvetica">se.rt.4.ringer="2"
se.rt.4.callWait="6" se.rt.4.mod="1"/></span></font></p>
<p class="MsoNormal" style="text-autospace:none"><font size="2" face="Helvetica"><span style="font-size:10.0pt;font-family:Helvetica">The alertInfo.1.class in this
example is set to 4. As you can see the 4 corresponds to the se.rt.4 ring</span></font></p>
<p class="MsoNormal" style="text-autospace:none"><font size="2" face="Helvetica"><span style="font-size:10.0pt;font-family:Helvetica">type. You can replace 4 with
some other number to specify a different ring type.</span></font></p>
<p class="MsoNormal" style="text-autospace:none"><font size="2" face="Helvetica"><span style="font-size:10.0pt;font-family:Helvetica">More details for all the options
are available here:</span></font></p>
<p class="MsoNormal"><font size="2" face="Helvetica"><span style="font-size:10.0pt;font-family:Helvetica"><a href="http://www.voip-info.org/wiki/view/Polycom+auto-answer+config" target="_blank">http://www.voip-info.org/wiki/view/Polycom+auto-answer+config</a>
</span></font><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"></span></font></p>
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<p class="MsoNormal"><strong><b><font size="3" color="navy" face="Times New Roman"><span style="font-size:12.0pt;color:navy">Todd
Wolf</span></font></b></strong><font size="2" color="navy" face="Arial"><span style="font-size:10.0pt;font-family:Arial;color:navy"><br>
President / COO</span></font><font color="navy"><span style="color:navy"> </span></font></p>
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<p class="MsoNormal"><font size="1" color="navy" face="Arial"><span style="font-size:7.5pt;font-family:Arial;color:navy">207.591.6900</span></font><font color="navy"><span style="color:navy"></span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma">
<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a> [mailto:<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>] <b><span style="font-weight:bold">On Behalf Of </span></b>Peter Fabian<br>
<b><span style="font-weight:bold">Sent:</span></b> Monday, June 21, 2010 5:39
PM<br>
<b><span style="font-weight:bold">To:</span></b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b><span style="font-weight:bold">Subject:</span></b> [VoiceOps] Auto-answer on
Polycom phones</span></font></p>
</div><div class="im">
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Has anybody had any success trying to get polycom phones to auto-answer
without being sent an alert-info header? I am trying to get 1 line on my
polycom 550 to auto-answer every call every time. Any thoughts </span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> </span></font></p>
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<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Thanks in advance.<br clear="all">
Peter Fabian | Senior Voice Engineer | Telesphere | P: 4803857059 | F:
4803857079</span></font></p>
</div>
</div></div>
</div>
</blockquote></div><br></div>