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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m not aware of legal requirements other than when you’ve been warned a LEA request will be coming or are gathering info for one that you should check carefully before aging them out.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We don’t age them out today.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Frank<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> voiceops-bounces@voiceops.org [mailto:voiceops-bounces@voiceops.org] <b>On Behalf Of </b>Ujjval Karihaloo<br><b>Sent:</b> Monday, November 28, 2011 9:23 PM<br><b>To:</b> voiceops@voiceops.org<br><b>Subject:</b> [VoiceOps] Voice Mail retention guidelines<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi All<br><br> Do you have any specific guidelines in your SLAs around how long you retain customer voicemails? Is there any legal requirement ITSPs have to fulfill regarding this at federal or state levels?<br><br> Appreciate your input.<br><br>Thx,<br>Ujjval <o:p></o:p></p></div></body></html>