<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'><br>We use SCA all the time. Go to the user that you want to share. Call Control -> Shared Call Appearance. Create the SCA line and attach it to the device you want it to appear. reboot the phone and let DMS take care of the rest.<br><br>-Matt<br><br><br><hr id="zwchr"><blockquote style="border-left:2px solid rgb(16, 16, 255);margin-left:5px;padding-left:5px;color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Andy Smith" <telephonetoughguy83@gmail.com><br><b>To: </b>voiceops@voiceops.org<br><b>Sent: </b>Tuesday, April 10, 2012 4:33:07 PM<br><b>Subject: </b>[VoiceOps] Broadworks Shared Call Appearance<br><br>Does anyone have experience using Broadworks Shared Call Appearance on a Polycom Soundpoint IP phone? I can make it work by manually editing the Polycom config file, but I can't figure out how to automate the process. For example, Line 1 on my phone will be my normal private line. The template config file has Broadworks system variables such as, %BWLINEPORT-1%, %BWAUTHPASSWORD-1%, etc. that automatically populate certain fields. I want Line 2 to be a shared call appearance line. Under "reg.2.type" in the config file, I'm using the system variable %BWSHAREDLINE% to change the line from "private" to "shared", but I can't seem to find any variables for populating the User ID, extension, authentication password, etc. for the second line. How do I populate the correct information in for Line 2?<br>
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