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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>By the way, you should be able to tell the losing porting
company by who the end user's LRN belongs to and you should be able to tell who
the losing reseller is by looking at the bill the end user receives.<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Mary Lou Carey<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>BackUP Telecom Consulting<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>marylou@backuptelecom.com <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Office: 615-791-9969 x 2001<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Erik Flournoy
[mailto:erik@eespro.com] <br>
<b>Sent:</b> Tuesday, December 11, 2012 1:04 PM<br>
<b>To:</b> Mary Lou Carey<br>
<b>Cc:</b> David Wessell; voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] CSR Request?<o:p></o:p></span></p>
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<p class=MsoNormal>Mary,<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Wouldn't the winning CLEC representing the reseller have to
send the LOA with the a CSR request? I have numerous run ins with TW
Telecom where I was attempting to port a customer number that was with a
reseller and they sometimes ignored the LOA since it didn't match the customer
on record. Thus I thought the point of the CSR is to determine the
customer on record before submitting an LSR request.<o:p></o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal>Regards,<br clear=all>
<o:p></o:p></p>
<div>
<p class=MsoNormal>Erik Flournoy<o:p></o:p></p>
<div>
<p class=MsoNormal>808-426-4527<br>
301-218-7325<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
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<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Tue, Dec 11, 2012 at 8:53 AM, Mary Lou Carey <<a
href="mailto:marylou@backuptelecom.com" target="_blank">marylou@backuptelecom.com</a>>
wrote:<o:p></o:p></p>
<p class=MsoNormal>You need to send a letter of authorization signed by the
customer along with<br>
the request for the CSR to the losing carrier. The losing carrier has a<br>
right to request an LOA before they release any information, but when you<br>
provide the LOA they are obligated to send it to you because you are acting<br>
on the customer's behalf.<br>
<span style='color:#888888'><br>
<span class=hoenzb>Mary Lou Carey</span><br>
<span class=hoenzb>BackUP Telecom Consulting</span><br>
<span class=hoenzb><a href="mailto:marylou@backuptelecom.com">marylou@backuptelecom.com</a></span><br>
<span class=hoenzb>Office: 615-791-9969 x 2001</span></span><o:p></o:p></p>
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<p class=MsoNormal><br>
-----Original Message-----<br>
From: <a href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a>
[mailto:<a href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a>]<br>
On Behalf Of David Wessell<br>
Sent: Tuesday, December 11, 2012 12:16 PM<br>
To: <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br>
Subject: [VoiceOps] CSR Request?<br>
<br>
Hi All,<br>
<br>
A question for you that I've never been able to get an answer too.<br>
<br>
We are a small hosted VOIP shop. And we port numbers through various<br>
aggregators (example vitelity)<br>
<br>
When we are porting phone numbers I am occasionally asked for a CSR by the<br>
gaining carrier (Or the aggregator that we are using). Sometimes they are<br>
able to get the CSR and sometimes they are not.<br>
<br>
However, when I call the losing carrier they always state that they don't<br>
give out CSR's. And that the winning carrier needs to request the CSR.<br>
<br>
One of the two parties is giving bad information , and I can't ever tell<br>
which one. Are there rules that govern the CSR requests? If there a way that<br>
we can ever do a CSR request without going through the consumer channels?<br>
<br>
Thanks<br>
David<br>
<br>
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