<p>The icing on the cake</p>
<p>All interconnected VoIP providers must automatically provide 911 service to all their customers as a standard, mandatory feature without customers having to specifically request this service. VoIP providers may not allow their customers to “opt-out” of 911 service</p>
<div class="gmail_quote">On Jan 18, 2013 7:12 AM, "Todd Wolf" <<a href="mailto:twolf@unifiedtechnologies.com">twolf@unifiedtechnologies.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://transition.fcc.gov/cgb/consumerfacts/voip911.pdf" target="_blank">http://transition.fcc.gov/cgb/consumerfacts/voip911.pdf</a> send your customer this which shows that you are required by law to provide the 911 service<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><img border="0" width="405" height="42" src="cid:image001.png@01CDF570.586BBB50"><u></u><u></u></span></p>
</div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><div><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a> [mailto:<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Aaron D. Osgood<br>
<b>Sent:</b> Friday, January 18, 2013 11:15 AM<br><b>To:</b> 'Carlos Alvarez'<br><b>Cc:</b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] 911 address policy for company phones at home<u></u><u></u></span></p>
</div></div><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">I don’t have a document – BUT – ask them to sign something accepting FULL LEGAL and FINANCIAL RESPONSIBILITY for compliance in the unfortunate event that their staff member needs 911 and cannot dial it.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Aaron D. Osgood <u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Streamline Solutions L.L.C<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">P.O. Box 6115<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Falmouth, ME 04105<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">TEL: 207-781-5561<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">MOBILE: 207-831-5829<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">ICQ: 206889374<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">GVoice: 207.518.8455<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">GTalk: aaron.osgood<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="mailto:AOsgood@Streamline-Solutions.net" target="_blank">AOsgood@Streamline-Solutions.net</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><a href="http://www.streamline-solutions.net/" target="_blank">http://www.streamline-solutions.net</a><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Introducing Efficiency to Business since 1986. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p><p class="MsoNormal" style="margin-left:.5in"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a> [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Carlos Alvarez<br>
<b>Sent:</b> Friday, January 18, 2013 10:51 AM<br><b>To:</b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Subject:</b> [VoiceOps] 911 address policy for company phones at home<u></u><u></u></span></p>
<p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p><p class="MsoNormal" style="margin-left:.5in">We have a customer who wants us to block 911 on the phones that they give to key employees to take home. They don't want to pay fees for 911 service at each home (which is stupid, since it's so cheap, but that's a digression). I told them this is "illegal" but they asked to see the law, and I can't actually find something that says so. Yet that's the common knowledge around the industry. I do have the FCC documents that require an ITSP to provide the service, but the customer contends it doesn't apply to this specific case.<u></u><u></u></p>
<div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in">So two questions...<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in">
<u></u> <u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in">Does anyone here allow their customers to do this?<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div>
<div><p class="MsoNormal" style="margin-left:.5in">What is the best document to give the customer to support our position?<br clear="all"><u></u><u></u></p><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p>
</div><p class="MsoNormal" style="margin-left:.5in">-- <u></u><u></u></p><div><p class="MsoNormal" style="margin-left:.5in">Carlos Alvarez<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in">TelEvolve<u></u><u></u></p>
</div><div><p class="MsoNormal" style="margin-left:.5in">602-889-3003<u></u><u></u></p></div><div><p class="MsoNormal" style="margin-left:.5in"><u></u> <u></u></p></div></div></div></div><br>_______________________________________________<br>
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<br></blockquote></div>