Corporate counsel making a call usually makes a point. So does restricting long distance services for "exceeding their credit limit", and refusing to release the block until the balance is paid in full (with or without negotiation as the case may be)

On Wed, 02/19/2014 05:09 PM, "John Curry" <John@InteleChoice.us> wrote:
> 




I am new to your site. I was looking in the Archives and saw in November 2013 there were some of you who experienced fraud. We had a an Avaya IP Office customers system who got hit pretty bad. The customer is treating the fraudulent calls like credit card fraud and not taking any responsibility. Does anyone have any advice on how to persuade the customer take this issue seriously?  His bill was racked up pretty good.  Strangely and coincidentally Avaya came out with a security bulletin the end of December 2013 on this same issue.  I tried to contact Avaya with no response. It seems as though someone has built a sniffer for the Avaya IP Offices and gleaning their registrations.

        _______________________________________________
> VoiceOps mailing list
> VoiceOps@voiceops.org
> https://puck.nether.net/mailman/listinfo/voiceops
>