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<div style="direction: ltr;font-family: Tahoma;color: #000000;font-size: 10pt;">This has been a really frustrating outage! Not even because there is an outage as those happen, but the lack of communication. It's like pulling teeth to get anything out of them.
On top of that there support line is down. No out of band support line?!?! Yes I am a direct pacwest customer and would like to have my support calls answered when I have issues, just as we do for our customers!
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<div><span style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">Carlos Alcantar</span><br style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">
<span style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">Race Communications / Race Team Member</span><br style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">
<span style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">1325 Howard Ave. #604, Burlingame, CA. 94010</span><br style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">
<span style="font-family: GulimChe, monospace; font-size: 14.545454025268555px;">Phone: +1 415 376 3314 / carlos@race.com / </span><a href="http://www.race.com" target="_blank">http://www.race.com</a><br>
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<div id="divRpF702823" style="direction: ltr;"><font face="Tahoma" size="2" color="#000000"><b>From:</b> John Knight [john@ringfree.biz]<br>
<b>Sent:</b> Saturday, June 07, 2014 10:32 AM<br>
<b>To:</b> Carlos Alcantar<br>
<b>Cc:</b> VoiceOps (voiceops@voiceops.org)<br>
<b>Subject:</b> Re: [VoiceOps] Pacwest down for anyone else?<br>
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<div dir="ltr">Aye, pacwest outage. <span style="font-family:arial,sans-serif; font-size:13px">All calls going fast busy or to dead air. Last I heard they were aware of the outage at 9:25 edt.</span></div>
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<div class="gmail_quote">On Sat, Jun 7, 2014 at 1:06 PM, Carlos Alcantar <span dir="ltr">
<<a href="mailto:carlos@race.com" target="_blank">carlos@race.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex; border-left:1px #ccc solid; padding-left:1ex">
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<div style="direction:ltr; font-family:Tahoma; color:#000000; font-size:10pt">is pacwest down for anyone else???</div>
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<div><span style="font-family:tahoma,sans-serif"><b><br>
<br>
John Knight</b> <span style="color:rgb(102,102,102)"><span style="background-color:rgb(255,255,255)"><span style="color:rgb(204,204,204)">|</span> VoIP Engineer</span></span><br>
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<span style="font-family:tahoma,sans-serif"><span style="font-family:arial,helvetica,sans-serif"><span style="color:rgb(61,133,198)"><font size="4">Ringfree Communications</font></span></span><br>
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<span style="font-family:tahoma,sans-serif"><span style="color:rgb(11,83,148)"><span style="font-family:courier new,monospace">t:
</span></span>828-575-0030<br>
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<span style="font-family:tahoma,sans-serif"><span style="color:rgb(11,83,148)"><span style="font-family:courier new,monospace">e:
</span></span><a href="mailto:john@ringfree.biz" target="_blank">john@ringfree.biz</a><br>
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<span style="font-family:tahoma,sans-serif"><span style="color:rgb(11,83,148)"><span style="font-family:courier new,monospace">w:
</span></span><a href="http://www.ringfree.biz/" target="_blank">http://www.ringfree.biz/</a></span><br>
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