<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div>Colton the OP used the term "fully supports Polycom VVX series of phones". Others have mentioned SCA. To me, fully supporting the modern Polycom phones means:</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- Shared Call Appearance</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- Busy Lamp Field (presence monitoring)</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- DND synchronization (so the call server and phone agree)</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- Call Forwarding synchronization</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- Agent signin/signout for ACD</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- N-Way Conferencing (ad-hoc conferencing managed on the phone but mixed on elsewhere)</div><div><br></div><div><span class="Apple-tab-span" style="white-space:pre"> </span>-- Call recording (activated on the phone but recorded on a server elsewhere)</div><div><br></div><br><div apple-content-edited="true">
<div style="color: rgb(0, 0, 0); font-family: Calibri; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><i style="color: rgb(23, 127, 44); font-family: Consolas; font-size: x-small; ">>>> <a href="mailto:mark@ecg.co">mark@ecg.co</a> +1-229-316-0013 <a href="http://ecg.co/lindsey">http://ecg.co/lindsey</a></i></div>
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<br><div><div>On Aug 18, 2014, at 18:11 , Adam Vocks <<a href="mailto:Adam.Vocks@cticomputers.com">Adam.Vocks@cticomputers.com</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple" style="font-family: Calibri; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Switchvox 5.8.5 supports VVX phones.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><a href="http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-release-notes" style="color: purple; text-decoration: underline;">http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-release-notes</a><o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">We have a 150 user installation of switchvox 5.8.5 and vvx-410 phones.<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Adam<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif;"><span class="Apple-converted-space"> </span>VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" style="color: purple; text-decoration: underline;">mailto:voiceops-bounces@voiceops.org</a>]<span class="Apple-converted-space"> </span><b>On Behalf Of<span class="Apple-converted-space"> </span></b>Colton Conor<br><b>Sent:</b><span class="Apple-converted-space"> </span>Monday, August 18, 2014 4:59 PM<br><b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:voiceops@voiceops.org" style="color: purple; text-decoration: underline;">voiceops@voiceops.org</a><br><b>Subject:</b><span class="Apple-converted-space"> </span>[VoiceOps] Key System Using Polycom VVX<o:p></o:p></span></div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. <o:p></o:p></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.<o:p></o:p></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Adtran has the 7060, but according to the latest release notes:<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase.<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">The equivalent Polycom branded phones will not work with release R10.8..0. If you are currently using the<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">mechanism can be added to allow the use of Polycom branded VVX models.<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. <o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;">Any recommendations?<o:p></o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div><div><div style="margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><o:p> </o:p></div></div></div></div></div></div>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" style="color: purple; text-decoration: underline;">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" style="color: purple; text-decoration: underline;">https://puck.nether.net/mailman/listinfo/voiceops</a></div></blockquote></div><br></body></html>