<div dir="ltr">The client is small only 20 seats. We sold them a hosted broadsoft service with fancy VVX 500 phones, only to find they want to use it as a key system. We have setup the VVX 500's all with SCA's on each and every phone, but the amount of registrations (12 SCA's per phone times 20 phones) is quite excessive.<div>
<br></div><div>We have tried to get the client to come around to the idea of not using a key system, but they just are too old school to change. </div><div><br></div><div>So which of the options mentioned would have the best key system functionality? </div>
</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Mon, Aug 18, 2014 at 9:11 PM, Mark R Lindsey <span dir="ltr"><<a href="mailto:lindsey@e-c-group.com" target="_blank">lindsey@e-c-group.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word"><div>Colton the OP used the term "fully supports Polycom VVX series of phones". Others have mentioned SCA. To me, fully supporting the modern Polycom phones means:</div>
<div><br></div><div><span style="white-space:pre-wrap"> </span>-- Shared Call Appearance</div><div><br></div><div><span style="white-space:pre-wrap"> </span>-- Busy Lamp Field (presence monitoring)</div><div><br></div><div>
<span style="white-space:pre-wrap"> </span>-- DND synchronization (so the call server and phone agree)</div><div><br></div><div><span style="white-space:pre-wrap"> </span>-- Call Forwarding synchronization</div><div><br></div>
<div><span style="white-space:pre-wrap"> </span>-- Agent signin/signout for ACD</div><div><br></div><div><span style="white-space:pre-wrap"> </span>-- N-Way Conferencing (ad-hoc conferencing managed on the phone but mixed on elsewhere)</div>
<div><br></div><div><span style="white-space:pre-wrap"> </span>-- Call recording (activated on the phone but recorded on a server elsewhere)</div><div><br></div><br><div>
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<i style="color:rgb(23,127,44);font-family:Consolas;font-size:x-small">>>> <a href="mailto:mark@ecg.co" target="_blank">mark@ecg.co</a> <a href="tel:%2B1-229-316-0013" value="+12293160013" target="_blank">+1-229-316-0013</a> <a href="http://ecg.co/lindsey" target="_blank">http://ecg.co/lindsey</a></i></div>
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<br><div><div><div class="h5"><div>On Aug 18, 2014, at 18:11 , Adam Vocks <<a href="mailto:Adam.Vocks@cticomputers.com" target="_blank">Adam.Vocks@cticomputers.com</a>> wrote:</div><br></div></div><blockquote type="cite">
<div lang="EN-US" link="blue" vlink="purple" style="font-family:Calibri;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<div><div class="h5"><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Switchvox 5.8.5 supports VVX phones.<u></u><u></u></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-release-notes" style="color:purple;text-decoration:underline" target="_blank">http://www.digium.com/en/products/switchvox/support/switchvox-smb-585-release-notes</a><u></u><u></u></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">We have a 150 user installation of switchvox 5.8.5 and vvx-410 phones.<u></u><u></u></span></div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Adam<u></u><u></u></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<b><span style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span style="font-size:10pt;font-family:Tahoma,sans-serif"><span> </span>VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" style="color:purple;text-decoration:underline" target="_blank">mailto:voiceops-bounces@voiceops.org</a>]<span> </span><b>On Behalf Of<span> </span></b>Colton Conor<br>
<b>Sent:</b><span> </span>Monday, August 18, 2014 4:59 PM<br><b>To:</b><span> </span><a href="mailto:voiceops@voiceops.org" style="color:purple;text-decoration:underline" target="_blank">voiceops@voiceops.org</a><br><b>Subject:</b><span> </span>[VoiceOps] Key System Using Polycom VVX<u></u><u></u></span></div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Can anyone recommend an onsite IP PBX that fully supports the Polycom VVX series of phones? When I say support I mean auto configure, do firmware updates, etc...I know most all IP PBX's will at least be able to use the VVX as a SIP extension. <u></u><u></u></div>
<div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
The clients wants to emulate a key system. The IP PBX should support SIP trunks of course for connection to the PSTN. The client also wants the ability to use a local MoH source, paging, and other common key system features that hosted systems don't do very well.<u></u><u></u></div>
<div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
I was thinking switchvox, but they don't have phone feature packs for the VVX line only the older phones.<u></u><u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Adtran has the 7060, but according to the latest release notes:<u></u><u></u></div></div><div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
ADTRAN branded VVX phones (model names ADTRAN VVX 300, ADTRAN VVX 310, ADTRAN<u></u><u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">VVX 400, ADTRAN VVX 410, ADTRAN VVX 500, and ADTRAN VVX 600) work with NetVanta<u></u><u></u></div>
</div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">7000 series AOS release version R10.8.0 and beyond without requiring an additional license key purchase.<u></u><u></u></div>
</div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">The equivalent Polycom branded phones will not work with release R10.8..0. If you are currently using the<u></u><u></u></div>
</div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">equivalent Polycom branded phones with the NetVanta 7000 series, you will need to either remain on a<u></u><u></u></div>
</div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">pre-R10.8 release version or use the ADTRAN branded version of the VVX phones until a licensing<u></u><u></u></div>
</div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">mechanism can be added to allow the use of Polycom branded VVX models.<u></u><u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Looks like that won't be a good option since the client already has regular Polycom VVX phones not the ones with Adtran's badge on them. <u></u><u></u></div>
</div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
Any recommendations?<u></u><u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">
<u></u> <u></u></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div></div></div></div></div></div></div><div class="">_______________________________________________<br>
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