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Would anyone be interested in speaking to abusive call patterns at an upcoming M3AAWG voice and telephony abuse special interest group?</div>
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Thanks,</div>
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Jonathan</div>
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<div><b>From: </b>Jay Patel</div>
<div><b>Sent: </b>Wednesday, September 10, 2014 4:44 PM</div>
<div><b>To: </b>Shripal Daphtary</div>
<div><b>Cc: </b>VoiceOps@voiceops.org</div>
<div><b>Subject: </b>Re: [VoiceOps] AUP on Unlimited Calling</div>
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<div dir="ltr">From : <a href="http://www.vonage.com/reasonable-use-policy">http://www.vonage.com/reasonable-use-policy</a>
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<p>Over 95% of Vonage's residential unlimited calling plan customers use less than 3000 minutes per month and do not have any unusual usage patterns in terms of unique numbers called, high call forwarding/transferring usage and so on. A customer's aggregate
usage may be considered outside of normal use if it exceeds 3000 minutes per month IN COMBINATION with one or more of the following, including, but not limited to,
<span style="text-decoration:underline">excessive</span>:</p>
<ul type="disc">
<li>unique numbers called; </li><li>call lengths; </li><li>call forwarding/transferring; </li><li>conference calling; </li><li>short duration calls; </li><li>number of calls made during a month, </li><li>number of calls made to a conference calling service during a month;</li><li>number of calls made during business hours;</li><li>number of calls terminated and re-initiated consecutively, which, in the aggregate, result in excessive call lengths during a specific time frame; or
</li><li>other abnormal calling patterns indicative of an attempt to evade enforcement of this Reasonable Use Policy
</li></ul>
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<div class="gmail_quote">On Wed, Sep 10, 2014 at 3:29 PM, Shripal Daphtary <span dir="ltr">
<<a href="mailto:shripald@gmail.com" target="_blank">shripald@gmail.com</a>></span> wrote:<br>
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<div dir="ltr">Hey Guys,
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<div>For all of those who provide unlimited calling plans on their hosted offering--what do you consider abusive from a minutes of usage standpoint? 1000 minutes/sub? 5000/sub? at what point do you actually tell the customer they are abusing your service
agreement and they are in breach? </div>
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<div>Thx </div>
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<div>Shri</div>
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