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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">AppNeta’s Pathview solutions work great, also provides remote packet capture ability, flow view and many other capabilities<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img width="405" height="42" id="Picture_x0020_1" src="cid:image001.png@01CFF35D.505AA6A0" alt="sigshort2"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> VoiceOps [mailto:voiceops-bounces@voiceops.org]
<b>On Behalf Of </b>Kumudu Suriyaarachchi<br>
<b>Sent:</b> Wednesday, October 29, 2014 9:01 AM<br>
<b>To:</b> Kris Alberts; voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] CPE side Passive Monitoring<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">My experience with Packetsmart was not so good.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">There were occasions the probe froze and brought down the service.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regrads,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Kumudu<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org">mailto:voiceops-bounces@voiceops.org</a>]
<b>On Behalf Of </b>Kris Alberts<br>
<b>Sent:</b> Wednesday, October 29, 2014 6:45 AM<br>
<b>To:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br>
<b>Subject:</b> [VoiceOps] CPE side Passive Monitoring<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Hi<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Looking for a cost effective, easily deployed, useful passive monitoring probe to be deployed at the customer prem for voip traffic monitoring. My main objective
is to reduce MTTR and provide a clear demarcation service for customers that supplies their own LAN. We use a variety of CPE device (primarily Cisco though) so I will need to find an external hardware probe that caters for all use cases.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">There seems to be a variety of solutions available so was hoping you could share you experience on some of the solutions that you are using. I really need to
understand the extent to which the added visibility optimised your product in terms of better support, fewer truck rolls etc. All of these listed products claims to do just that.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Solutions that come to mind includes: Prognosis, Telchemy, Broadsoft PacketSmart, Flukenetworks and Appneta Pathview. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">I need to evaluate in the lines of :<o:p></o:p></span></p>
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<span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">Effectiveness as a demarcation service.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">Easy of deployment (hosted, SaaS model).<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">Probe and licensing costing.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
<span style="font-size:10.5pt;font-family:"Calibri","sans-serif"">Support portal granular stats in order to reduce MTTR.<o:p></o:p></span></li></ul>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Thanks <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black">Kris<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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