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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Is the “Greeting-Only Mailbox” a way to solve this problem? See GreetingOnlyMailboxOptionFD-R180.pdf in xchange.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal" style="border:none;padding:0in"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">/ Jim Gast, TDS Telecom<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> VoiceOps [mailto:voiceops-bounces@voiceops.org]
<b>On Behalf Of </b>Brad Anouar<br>
<b>Sent:</b> Monday, December 15, 2014 2:54 PM<br>
<b>To:</b> Colton Conor<br>
<b>Cc:</b> voiceops@voiceops.org<br>
<b>Subject:</b> Re: [VoiceOps] Play Message or Media File with Broadsoft<o:p></o:p></span></p>
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<p class="MsoNormal">Broadsoft introduced a new type of AA license (AA Standard) in R20 that allows for multiple layer auto attendants. It is not the perfect solution for your scenario, but it is slightly better than having to use multiple AA basic licenses.<o:p></o:p></p>
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<p class="MsoNormal">Good luck,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Brad<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Dec 15, 2014 at 10:53 AM, Colton Conor <<a href="mailto:colton.conor@gmail.com" target="_blank">colton.conor@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">We have a client that wants an auto attendant. They want their option 1 to be play an message to the customer (like store hours). How would you play a media file in Broadsoft. The only way I can see possible is to burn a voice mailbox license
and make a *55 to the voicemail box with the recording as the message, or use another auto attendant tree for the announcement. Both options are expensive. Does broadsoft have a play a media file option I don't know about? Something where you could assign
a wave file to an extension? <o:p></o:p></p>
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_______________________________________________<br>
VoiceOps mailing list<br>
<a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:#888888">Brad Anouar</span></b><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#888888"><br>
</span></b><b><i><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#7399B0">Director of Systems Engineering</span></i></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#888888"><br>
</span><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#888888">Email </span></b><u><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:blue"><a href="mailto:brad.anouar@masergy.com" target="_blank"><span style="color:#1155CC">brad.anouar@masergy.com</span></a></span></u><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#888888"><br>
</span><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#888888">Office </span></b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#6D6E70">+1 310 360 2028</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><b><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#888888"><a href="http://www.masergy.com/" target="_blank"><span style="color:#1155CC">www.m</span></a><a href="http://www.masergy.com/" target="_blank"><span style="color:#1155CC">asergy.com</span></a></span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#222222"><o:p></o:p></span></p>
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