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<div>Thank you for the info Glen.</div>
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<div>We have done a POC on OCFM (Oracle Communications Fraud Monitor; the old FDAP - Fraud Detection and Prevention) that relies on OCOM (Oracle Communications Operations Monitor; old Acme Palladion product) to feed into the OCFM server. We could not get the
call correlation on OCOM to work properly without extensive changes to our existing infrastructure. The call correlation issues resulted in bad data fed into the fraud monitor and resulted in false positives.</div>
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<div>Will have a look at the options below.</div>
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<div>Regards,</div>
<div>Shaun</div>
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<span style="font-weight:bold">From: </span>Glen Gerhard <<a href="mailto:ggerhard@sansay.com">ggerhard@sansay.com</a>><br>
<span style="font-weight:bold">Date: </span>Friday 30 January 2015 3:40 PM<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>" <<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [VoiceOps] Fraud Management<br>
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<div bgcolor="#FFFFFF" text="#000000"><font size="+1">Hi Shaun,<br>
<br>
most systems work off CDR files (or Radius or Diameter steams) so are proprietary in what products they support (<a class="moz-txt-link-freetext" href="http://oculeus.com">http://oculeus.com</a> is one such system). There are some products that are auto-learning
based on SIP monitoring so are device independent. <a class="moz-txt-link-freetext" href="http://tollshield.com">
http://tollshield.com</a> is one of them and builds a network profile over several week to understand "normal" traffic patterns. It can alert on variations of those patterns. These systems requires monitoring ports whereas the CDR approach does not need SPAN
ports.<br>
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Also there is a difference between systems that can alert on fraud on ones that can proactively shut off service to suspect devices. The proactive ones are usually device specific and more expensive and raise the risk of false positives.
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Regards,<br>
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~Glen<br>
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<div class="moz-cite-prefix">On 1/29/2015 11:19 PM, Shaun Gill wrote:<br>
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<div>Hi Brad,</div>
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<div>Neither - We are not using a product at this stage; using a combination of routing profiles (BSFT) and originating source IPs to block suspect traffic.</div>
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<div>Regards,</div>
<div>Shaun</div>
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<span style="font-weight:bold">From: </span>Brad Anouar <<a moz-do-not-send="true" href="mailto:brad.anouar@masergy.com">brad.anouar@masergy.com</a>><br>
<span style="font-weight:bold">Date: </span>Friday 30 January 2015 3:07 AM<br>
<span style="font-weight:bold">To: </span>Shaun Gill <<a moz-do-not-send="true" href="mailto:shaun.gill@is.co.za">shaun.gill@is.co.za</a>><br>
<span style="font-weight:bold">Cc: </span>Jay Cox <<a moz-do-not-send="true" href="mailto:jcox@appiaservices.com">jcox@appiaservices.com</a>>, "<a moz-do-not-send="true" href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>" <<a moz-do-not-send="true" href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [VoiceOps] Fraud Management<br>
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<div dir="ltr">Shaun,
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<div>Have you used the SIP or CDR based product?</div>
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<div class="gmail_quote">On Thu, Jan 29, 2015 at 3:26 PM, Shaun Gill <span dir="ltr">
<<a moz-do-not-send="true" href="mailto:Shaun.Gill@is.co.za" target="_blank">Shaun.Gill@is.co.za</a>></span> wrote:<br>
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<div>Noted – I will be checking this out Jay.</div>
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<span style="font-weight:bold">From: </span>Jay Cox <<a moz-do-not-send="true" href="mailto:jcox@appiaservices.com" target="_blank">jcox@appiaservices.com</a>><br>
<span style="font-weight:bold">Date: </span>Wednesday 28 January 2015 3:44 PM<br>
<span style="font-weight:bold">To: </span>Shaun Gill <<a moz-do-not-send="true" href="mailto:shaun.gill@is.co.za" target="_blank">shaun.gill@is.co.za</a>>, "<a moz-do-not-send="true" href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>"
<<a moz-do-not-send="true" href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br>
<span style="font-weight:bold">Subject: </span>RE: [VoiceOps] Fraud Management<br>
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Shaun:</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "> </span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">I have used the TransNexus solution for a long time.</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; "> </span></p>
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<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Jay Cox</span></p>
<p class="MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: Calibri, sans-serif; ">Mobile
<a moz-do-not-send="true" href="tel:314%20910%207242" value="+13149107242" target="_blank">
314 910 7242</a></span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: Tahoma, sans-serif; "> VoiceOps [<a moz-do-not-send="true" href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>]
<b>On Behalf Of </b>Shaun Gill<br>
<b>Sent:</b> Wednesday, January 28, 2015 2:37 AM<br>
<b>To:</b> <a moz-do-not-send="true" href="mailto:voiceops@voiceops.org" target="_blank">
voiceops@voiceops.org</a><br>
<b>Subject:</b> [VoiceOps] Fraud Management</span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Hi Guys,</span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "> </span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Trying to get a feel for what fraud systems are out there for VoIP service providers; primarily using terrestrial mediums (such as metroE; diginet) with clients
interconnecting via IP PBXs, voice gateways and IP phones.</span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">We have had fraud to international premium destinations which we are restricting based on calling profiles and originating source IPs; but neither is truly
scalable.</span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Subsequently we are looking for alternatives.</span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; "> </span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Regards,</span></p>
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<p class="MsoNormal"><span style="font-size: 10.5pt; color: black; font-family: Calibri, sans-serif; ">Shaun</span></p>
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<b style="color:rgb(136,136,136)"><span style="font-size: 10pt; font-family: Verdana, sans-serif; ">Brad Anouar</span><br>
<i><span style="font-size: 8pt; color: rgb(115, 153, 176); font-family: Verdana, sans-serif; ">Director of Systems Engineering</span></i></b><br style="color:rgb(136,136,136)">
<b style="color:rgb(136,136,136)"><span style="font-size: 8pt; font-family: Verdana, sans-serif; ">Email </span></b><u style="color:rgb(136,136,136)"><span style="font-size: 8pt; color: blue; font-family: Verdana, sans-serif; "><a moz-do-not-send="true" href="mailto:brad.anouar@masergy.com" style="color:rgb(17,85,204)" target="_blank">brad.anouar@masergy.com</a></span></u><span style="font-size: 8pt; color: rgb(109, 110, 112); font-family: Verdana, sans-serif; "></span><br style="color:rgb(136,136,136)">
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<span style="color: rgb(136, 136, 136); font-size: 8pt; font-family: Verdana, sans-serif; "><b><a moz-do-not-send="true" href="http://www.masergy.com/" style="color:rgb(17,85,204)" target="_blank">www.m</a></b></span><span style="color: rgb(136, 136, 136); font-size: 8pt; font-family: Verdana, sans-serif; "><b><a moz-do-not-send="true" href="http://www.masergy.com/" style="color:rgb(17,85,204)" target="_blank">asergy.com</a></b></span></div>
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