<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: times new roman,new york,times,serif; font-size: 12pt; color: #000000'>Hi Kumudu,<br><br>We have not upgraded (from 18SP1) to 20SP1 after discovering some issues during lab-testing.<br>Since BroadWorks can be used in many different ways, these issues may or not impact you.<br><br>1) The ProfileServer replication silently fails copying device file-repos to it's peers.<br>2) Another issue is with Polycom VVX Phones and the VVX Camera. If your users have BroadWorks N-Way, and the VVX Camera attached, the N-Way call will fail to engage in most call-scenarios.<br>3) Lastly, the bw-preUpgradeCheck-Rel_20-438231 falsely reports a DBS(maybe others) system as "SUCCESSFUL" even if the host does not have sufficient disk space.<br><br>All three issues have been confirmed by TAC Tier-3.<br><br>Since the first 2 issues are important for us, we're not upgrading until they release patches.<br><br>Hope that helps a little, and good luck!<br><br><br><div><span name="x"></span>--<br>Jessie Bryan<br>VP Engineering<br>Impulse Advanced Communications<br>Website: www.impulse.net<br>Phone: 805 884 6317<br>twitter: @jessiebryan<br>--<span name="x"></span><br></div><br><hr id="zwchr"><blockquote style="border-left:2px solid #1010FF;margin-left:5px;padding-left:5px;color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;">
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<p class="MsoNormal">Has anyone upgraded to Broadworks R17sp4 to R20 without any issues?</p>
<p class="MsoNormal">According to the release notes most of the new features in R20 are deactivated by default.</p>
<p class="MsoNormal">However typically every major release is followed by a unimaginable number of patches.</p>
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<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">Kumudu</p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#005DAE">Kumudu Suriyaarachchi</span></b><span style="color:black"></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#005DAE">Sr. Systems Engineer</span><span style="color:black"></span></p>
<p class="MsoNormal"><span style="color:#595959"> </span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#0092C9">P</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#545554"> 484.534.4427
</span><u><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:blue"><a href="mailto:ksuriyaarachchi@alteva.c" target="_blank">ksuriyaarachchi@alteva.c</a>om</span></u></p>
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