<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I was just about to post a similar question, then did a search through the archives and found your post. May not be related since you posted last week, but we have a customer whose DIDs mostly come from L3, and for the past 3 days they have been complaining of bad audio quality on any calls coming into them on those numbers. This is in the Lewiston, ID rate center.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Nathan Anderson<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>First Step Internet, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>nathana@fsr.com<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> VoiceOps [mailto:voiceops-bounces@voiceops.org] <b>On Behalf Of </b>John Knight<br><b>Sent:</b> Tuesday, April 07, 2015 9:33 AM<br><b>To:</b> VoiceOps (voiceops@voiceops.org)<br><b>Subject:</b> [VoiceOps] level3 origination audio quality issues?<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>This morning they appear to be having packet loss reported between cogent and century link and we've received quite a few reports of audio quality issues. <br><br>I wonder if they're related and/or if anyone else is experiencing this.<br clear=all><o:p></o:p></p><div><div><p class=MsoNormal><br>-- <o:p></o:p></p><div><div><div><div><div><div><p class=MsoNormal><b><span style='font-family:"Tahoma","sans-serif"'><a href="http://www.ringfree.biz" target="_blank"><span style='text-decoration:none'><img border=0 id="_x0000_i1025" src="https://dl.dropboxusercontent.com/u/51457943/unnamed.png"></span></a></span></b><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:8.25pt'><b><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#999999'>John Knight</span></b><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#999999'> / Vice President<br>828-575-0030 x100/ <a href="mailto:john@ringfree.biz" target="_blank"><span style='color:#6E8EE3;text-decoration:none'>john@ringfree.biz</span></a><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:8.25pt'><b><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#999999'>Ringfree Communications, Inc</span></b><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#9B9B9B'> </span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#999999'>Office: 828-575-0030</span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#9B9B9B'> </span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#999999'>/ Fax: 888-243-7830</span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#9B9B9B'> <br></span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#999999'>PO BOX 1994 Hendersonville, NC 28793</span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#9B9B9B'><br><a href="http://ringfree.biz/" target="_blank"><span style='color:#6E8EE3;text-decoration:none'>http://ringfree.biz</span></a><o:p></o:p></span></p><p style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in;line-height:8.25pt'><span style='font-size:7.0pt;font-family:"Helvetica","sans-serif";color:#999999'>This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. Company Name is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.</span><span style='font-size:7.5pt;font-family:"Helvetica","sans-serif";color:#9B9B9B'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div></div></body></html>