<div dir="ltr">We believe we have narrowed this down to a Level3 legacy Global Crossing issue. We are looking for assistance on getting tickets opened with Level3. If you use them for your IXC traffic and are willing to help please do the following.<div><br></div><div>Call: 989-720-0003</div><div>We expect no ring back or delayed ring back. Also one way or no way audio. Once you get a failure, open a ticket with Level3.</div><div><br></div><div>Thank you,</div><div><br></div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr">:: Steve Starr<br>:: Daystarr Communications<br>:: <a href="mailto:steve.starr@daystarrfiber.net" target="_blank">steve.starr@daystarrfiber.net</a><br>:: v - 989.720.6000<br>:: f - 989.720.6060<br></div></div></div>
<br><div class="gmail_quote">On Thu, Apr 23, 2015 at 10:38 AM, Paul Timmins <span dir="ltr"><<a href="mailto:paul@timmins.net" target="_blank">paul@timmins.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>NT/Inteliquent has always been awesome
in helping narrow this down. If you haven't called them for fear
of wasting their time, I strongly suggest it. AT&T is next to
useless on FGD trunking no matter who you talk to. I usually can't
even get them to tell me which carrier is attempting to terminate
a call on me, pleading CPNI regulations.<br>
<br>
-Paul<div><div class="h5"><br>
<br>
On 04/23/2015 10:17 AM, Starr, Steve wrote:<br>
</div></div></div>
<blockquote type="cite"><div><div class="h5">
<div dir="ltr">A growing number of IXC/LD calls inbound into us
have either no audio or delayed audio. We are attempting to
narrow down the common carrier, but this is a difficult task.
We have IXC trunks with multiple providers. So far it seems to
be mostly our ATT trunks and Neutral Tandem trunks. ATT being
TDM and Neutral Tandem being VoIP. This leads me to believe it
is an IXC carrier causing the trouble and not circuit trouble.
Also, it is just inbound. When our customer returns the call it
is fine. If the person calls our customers tollfree it
completes fine.
<div><br>
</div>
<div>Is anyone else experiencing the trouble?</div>
<div>Does anyone have any contacts at ATT that might be able to
assist?</div>
<div><br>
</div>
<div>Thank you,</div>
<div><br>
<div><br clear="all">
<div>
<div>
<div dir="ltr">:: Steve Starr<br>
:: Daystarr Communications<br>
:: <a href="mailto:steve.starr@daystarrfiber.net" target="_blank">steve.starr@daystarrfiber.net</a><br>
:: v - <a href="tel:989.720.6000" value="+19897206000" target="_blank">989.720.6000</a><br>
:: f - <a href="tel:989.720.6060" value="+19897206060" target="_blank">989.720.6060</a><br>
</div>
</div>
</div>
</div>
</div>
</div>
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