<div dir="ltr">We've received CSRs from CenturyLink that were incorrect.  They listed numbers that belonged to Level3, and numbers that had been cancelled previously.<br><br><div class="gmail_quote"><div dir="ltr">On Tue, Jun 23, 2015 at 1:38 PM Matthew Crocker <<a href="mailto:matthew@corp.crocker.com">matthew@corp.crocker.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="word-wrap:break-word"><div><br></div>Get the phone bill from the end-user and pull a CSR to validate the information<br><div>
<div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word"><br>—</div></div></div><div style="word-wrap:break-word"><div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word"><br></div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">Matthew Crocker<br>President - Crocker Communications, Inc.<br>Managing Partner - Crocker Telecommunications, LLC<br>E: <a href="mailto:matthew@corp.crocker.com" target="_blank">matthew@corp.crocker.com</a><br>E: <a href="mailto:matthew@crocker.com" target="_blank">matthew@crocker.com</a><br><br></div>
</div></div><div style="word-wrap:break-word"><div><blockquote type="cite"><div>On Jun 23, 2015, at 4:11 PM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>> wrote:</div><br></blockquote></div></div><div style="word-wrap:break-word"><div><blockquote type="cite"><div><div dir="ltr">Without any access to directly verify phone numbers, we run into quite a lot of issues and rejections because of erroneous customer info that doesn't match what the carrier has.  What do some of you do to assure the highest possible accuracy and success?<div><br></div></div></div></blockquote></div></div><div style="word-wrap:break-word"><div><blockquote type="cite"><div>
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