<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">In areas where FIOS is deployed - Verizon abandons/drops copper lines. <div class="">The moment one orders FIOS - no more way to keep existing POST line.<div class="">At least in my area.<br class=""><div apple-content-edited="true" class="">
-- <br class="">Regards,<br class="">GB.</div>
<br class=""><div><blockquote type="cite" class=""><div class="">On Aug 7, 2015, at 5:08 PM, David Thompson <<a href="mailto:dthompson@esi-estech.com" class="">dthompson@esi-estech.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><meta http-equiv="Content-Type" content="text/html; charset=utf-8" class=""><meta name="Generator" content="Microsoft Word 14 (filtered medium)" class=""><style class=""><!--
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--></style><div lang="EN-US" link="blue" vlink="purple" class=""><div class="WordSection1"><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d" class="">If you want something that’s more reliable stick to a POTS line for an alarm system. Trusting your alarm system to a technology that is relying on the power being up in order to function is a good way to get cleaned out.</span></div><div class=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d" class=""> </span><br class="webkit-block-placeholder"></div><div class=""><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d" class="">David Thompson <br class="">Network Services Support Technician <br class="">(O) 858.357.8794 <br class="">(F) 858-225-1882 <br class="">(E) <a href="mailto:dthompson@esi-estech.com" target="_blank" class="">dthompson@esi-estech.com</a><br class="">(W) <a href="http://www.esi-estech.com/" target="_blank" class="">www.esi-estech.com</a></span></p></div><div class=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d" class=""> </span><br class="webkit-block-placeholder"></div><div class=""><div style="border:none;border-top:solid #b5c4df 1.0pt;padding:3.0pt 0in 0in 0in" class=""><div class="MsoNormal"><b class=""><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class="">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class=""> VoiceOps [mailto:<a href="mailto:voiceops-bounces@voiceops.org" class="">voiceops-bounces@voiceops.org</a>] <b class="">On Behalf Of </b>GregoryB<br class=""><b class="">Sent:</b> Friday, August 07, 2015 2:01 PM<br class=""><b class="">To:</b> <a href="mailto:voiceops@voiceops.org" class="">voiceops@voiceops.org</a><br class=""><b class="">Subject:</b> Re: [VoiceOps] ADT Alarms Special Dialing?</span></div></div></div><div class=""> <br class="webkit-block-placeholder"></div><div class="MsoNormal">This statement is not quite correct in case of FIOS or U-Verse - whenever those services fail - there is NO connection to CO.</div><div class=""><div class="MsoNormal">Unfortunately - those services are known to fail. </div></div><div class=""><div class="MsoNormal">Even worse - in case of a natural or manmade disaster - FIOS and U-Verse may and will be down for days if not weeks.</div></div><div class=""><div class="MsoNormal">3 years back, after Sandy hit Eat Coast - many FIOS places in NYS, PA, NJ, etc were down within many weeks, some - several months.</div></div><div class=""><div class="MsoNormal">At the same time wireless and cable connections were repaired relatively quickly therefore 2 days after the storm - my wireless and cable Internet was functioning - and so was my home VoIP service and the 911.</div></div><div class=""><div class="MsoNormal">B/w - Verizon doesn’t maintain residential FIOS batteries anymore therefore during electricity outages - the battery is also found dead at the same time.</div></div><div class=""><div class="MsoNormal">Oh, yea - my ADT alarm system functions over VoIP during last 6 years (it’s also protected by wireless) - so far so good.</div><div class=""><div class="MsoNormal">-- <br class="">Regards,<br class="">GB.</div></div></div><div class=""><div class=""> <br class="webkit-block-placeholder"></div></div><div class=""><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt" class="" type="cite"><div class=""><div class="MsoNormal">On Aug 7, 2015, at 2:41 PM, David Thompson <<a href="mailto:dthompson@esi-estech.com" class="">dthompson@esi-estech.com</a>> wrote:</div></div><div class=""> <br class="webkit-block-placeholder"></div><div class=""><div class=""><div class=""><div class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d" class="">Alarm systems being serviced over VoIP are generally speaking a very bad idea. What are you supposed to do when and if the power fails? A UPS is only going to last for so long hours maybe. An analog CO line gets power from the wire and won’t go offline in the event of a natural or manmade disaster. The CO usually has a generator and guaranteed fuel delivery. By bringing VoIP into the mix your opening yourself up a huge liability if the alarm system fails due to your failure and someone gets burglarized, robbed, and worse injured or killed you’ll most likely be on the hook. Do yourself a favor and stay away from supporting it.</span></div></div><div class=""><div class=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d" class=""> </span><br class="webkit-block-placeholder"></div></div><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:#1f497d" class="">David Thompson <br class="">Network Services Support Technician <br class="">(O) 858.357.8794 <br class="">(F) 858-225-1882 <br class="">(E) <a href="mailto:dthompson@esi-estech.com" target="_blank" class="">dthompson@esi-estech.com</a><br class="">(W) <a href="http://www.esi-estech.com/" target="_blank" class="">www.esi-estech.com</a></span></p><div class=""><div class=""><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d" class=""> </span><br class="webkit-block-placeholder"></div></div><div class=""><div class="MsoNormal"><b class=""><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class="">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"" class=""> VoiceOps [mailto:<a href="mailto:voiceops-bounces@voiceops.org" class="">voiceops-bounces@voiceops.org</a>] <b class="">On Behalf Of </b>Colton Conor<br class=""><b class="">Sent:</b> Thursday, August 06, 2015 6:21 PM<br class=""><b class="">To:</b> <a href="mailto:voiceops@voiceops.org" class="">voiceops@voiceops.org</a><br class=""><b class="">Subject:</b> [VoiceOps] ADT Alarms Special Dialing?</span></div></div><div class=""><div class=""> <br class="webkit-block-placeholder"></div></div><div class=""><div class=""><div class="MsoNormal">We are a CLEC and have a had a couple of customers port away from Verizon's landline service and to our voice service where we provided an analog POTS line with the same number just as the client had before with Verizon. We hook the POTS line up to the exact same wire going to the client's alarm panel, but the alarm can't communicate with ADT.</div></div><div class=""><div class=""><div class=""> <br class="webkit-block-placeholder"></div></div></div><div class=""><div class=""><div class="MsoNormal">We called ADT on multiple clients behalfs, and they basically said Verizon is on an approved list to work with their services and our CLEC is not, so it would not work.</div></div></div><div class=""><div class=""><div class=""> <br class="webkit-block-placeholder"></div></div></div><div class=""><div class=""><div class="MsoNormal">How is ADT limiting this? Does their alarm panels dial a special number that only Verizon knows or allows? This has happened with multiple clients.</div></div></div><div class=""><div class=""><div class=""> <br class="webkit-block-placeholder"></div></div></div><div class=""><div class=""><div class="MsoNormal">We have not been able to get on the voice switch and see what numbers they panel is actually trying to dial, but any insight to this would be helpful.</div></div></div><div class=""><div class=""><div class=""> <br class="webkit-block-placeholder"></div></div></div><div class=""><div class=""><div class="MsoNormal">I have read that some alarm companies uses a special code before they make an outbound call so the long distance gets billed to them or something? </div></div></div></div></div><div class="MsoNormal">_______________________________________________<br class="">VoiceOps mailing list<br class=""><a href="mailto:VoiceOps@voiceops.org" class="">VoiceOps@voiceops.org</a><br class=""><a href="https://puck.nether.net/mailman/listinfo/voiceops" class="">https://puck.nether.net/mailman/listinfo/voiceops</a></div></div></blockquote></div><div class=""> <br class="webkit-block-placeholder"></div></div></div>
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