<div dir="ltr">Isn't it impossible to decide if a number is a cell phone or a land line because of local number portability?<br><br><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Aug 18, 2015 at 2:34 PM, Matthew Crocker <span dir="ltr"><<a href="mailto:matthew@corp.crocker.com" target="_blank">matthew@corp.crocker.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<div>Depending on your switch you should be able to build a profile for the customer and reject calls going to cell phone LRN providers. </div>
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Personally, I wouldn’t take on the liability of guaranteeing their auto-dialer only calls landlines. You would end up being sued if you make a mistake. IMHO, let them manually dial or find a list scrubbing company that actually works.<br>
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Matthew Crocker<br>
President - Crocker Communications, Inc.<br>
Managing Partner - Crocker Telecommunications, LLC<br>
E: <a href="mailto:matthew@corp.crocker.com" target="_blank">matthew@corp.crocker.com</a><br>
E: <a href="mailto:matthew@crocker.com" target="_blank">matthew@crocker.com</a><br>
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<div>On Aug 18, 2015, at 4:30 PM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>> wrote:</div>
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<div dir="ltr">I have a customer in market research who is legally required to manually dial calls to cell phones. Right now they are considering abandoning all of their auto/predictive dialer software and going to manual dial for everything, because
the list-scrubbing services have been shown to be inaccurate. There are extreme penalties for auto-dialing a cell phone, and "best effort" is NOT a defense to this, at all. For example, Gallup just settle a claim for $12M.
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<div>So they need a totally accurate way to prevent a cell phone call from originating from their dialer. The only thing I can think of is some sort of LRN dip + LRN-to-carrier-type response. One of their people talked to Neustar, but didn't get
great answers because he doesn't really understand telephony. Before I get in touch with Neustar, I thought I'd see if people here have some ideas.</div>
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<div>If you provide a commercial product for this, please feel free to tell me so on or off list, the customer is willing to pay for the service and we're open to all options. I don't have a budget number yet but manual dialing is going to cost them
quite a bit for some types of studies.</div>
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