<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 12 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
p.p1, li.p1, div.p1
{mso-style-name:p1;
mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.p2, li.p2, div.p2
{mso-style-name:p2;
mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.s1
{mso-style-name:s1;}
span.s2
{mso-style-name:s2;}
span.s3
{mso-style-name:s3;}
span.apple-converted-space
{mso-style-name:apple-converted-space;}
span.hoenzb
{mso-style-name:hoenzb;}
span.EmailStyle27
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle28
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Following my last e-mail, I started Googling around for internet-based alarm monitoring systems and found a handful of interesting options...<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="https://www.irisbylowes.com/">https://www.irisbylowes.com/</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.lifeshield.com/services/monitoring/internet-option/">http://www.lifeshield.com/services/monitoring/internet-option/</a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="http://www.eyezon.com/?page_id=246">http://www.eyezon.com/?page_id=246</a>)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>...but I thought that THIS -- <a href="http://info.nextalarm.com/">http://info.nextalarm.com/</a> -- was a paricularly clever option: an internet monitoring service that hooks up to your existing non-internet-aware system using a box that locally performs the modulation that your current system expects. It's like an ATA for your alarm system! And because it intercepts all of the dialing, etc. (which never actually happens, since this thing isn't actually digitizing an audio stream), it sounds like you don't even need to reprogram your panel to dial a different number...just plug it in and go, regardless of whether you are locked out of the panel programming by the original installer/monitoring company or not. Pretty genius.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-- Nathan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> VoiceOps [mailto:voiceops-bounces@voiceops.org] <b>On Behalf Of </b>Nathan Anderson<br><b>Sent:</b> Wednesday, August 26, 2015 11:11 PM<br><b>To:</b> voiceops@voiceops.org<br><b>Subject:</b> Re: [VoiceOps] ADT Alarms Special Dialing?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>My personal thoughts are that any traditional alarm vendors that don't come out with a completely IP-based product are just going to end up getting smoked in the market. ADT is not "too big to fail" if they don't keep up with what the rest of the industry is doing. If they insist that potential and current customers of theirs maintain a POTS line just to receive service, with POTS (especially in residential) going the way of the Dodo, I think it inevitable that they will have their client base chipped away at by somebody else (or multiple somebody elses) that can deliver monitoring service over the internet, with customer premise equipment that has native Ethernet connectivity and an IP stack, etc. Such companies already exist.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I don't think that ADT (yet) has such a product, although I am pretty sure that they do at least have a wireless/cellular module you can buy that replaces the POTS interface at the customer prem. So people who don't want to pay to maintain a POTS line for monitoring could go that route, but then you are paying for a dedicated wireless subscription that is monopolized by the monitoring system…at least with POTS you can share the line with the monitoring system and get more value out of it that way.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-- Nathan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org">mailto:voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Carlos Alcantar<br><b>Sent:</b> Wednesday, August 26, 2015 10:33 PM<br><b>To:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] ADT Alarms Special Dialing?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div id=divtagdefaultwrapper><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Has anyone had an in depth conversation with any of these alarm vendors with what there move is going to be with everyone moving towards packet based voice switching which you can pretty much guarantee will break modems in general somewhere down the line. I just recently ran into an issue with an alarm line, where yes we do have some lines running on calix h.248 back to a meta switch and routed out to our tdm tandem trunks. Our first thought was to look into the QOS make sure things are set correctly ect, after days of testing we found that the call being terminated on the other side of the tandem had qos issues. I can only see these type of issue increasing as time passes. Thoughts?<o:p></o:p></span></p><div id=Signature><div id=divtagdefaultwrapper><p class=p1 style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=p1 style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><p class=p1 style='background:white'><span class=s1><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Carlos Alcantar</span></span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=p1 style='background:white'><span class=s1><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Race Communications / Race Team Member </span></span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=p1 style='background:white'><span class=s1><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>1325 Howard Ave. #604, Burlingame, CA. 94010</span></span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=p2 style='background:white'><span class=s2><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Phone: +1 415 376 3314 / <a href="mailto:carlos@race.com"><span class=s3>carlos@race.com</span></a> / <a href="http://www.race.com/"><span class=s3>http://www.race.com</span></a></span></span><span style='font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><hr size=2 width="98%" align=center></span></div><div id=divRplyFwdMsg><p class=MsoNormal style='background:white'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a>> on behalf of Paul Timmins <<a href="mailto:paul@timmins.net">paul@timmins.net</a>><br><b>Sent:</b> Wednesday, August 26, 2015 9:42 PM<br><b>To:</b> Nathan Anderson<br><b>Cc:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] ADT Alarms Special Dialing? <o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Especially curious if that Broadsoft by chance is hooking to a Taqua T7000 running RFC2833 DTMF. <o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>I know of some bugs if so.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>-Paul<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>On Aug 27, 2015, at 00:22, Nathan Anderson <<a href="mailto:nathana@fsr.com">nathana@fsr.com</a>> wrote:<o:p></o:p></span></p></div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p><div><div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Wait, weren't we talking about turning *off* both OOB DTMF (RFC2833) as well as T.38, because both protocol could potentially mess with either of the modulation schemes (DTMF and FSK, respecitvely) that ADT might use?</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If the Adtran 5000 does everything inband and you are doing PCM/uLaw audio end-to-end, it seems to me that looking to your MSAN for potential problems is a red herring. You said the TA5K is getting fed by a Broadsoft switch. How does the Broadsoft tie into the PSTN? If it's SIP trunks all the way down, how do you know that the Broadsoft (or even something upstream of it…whatever sits between it and something TDM) isn't trying to be clever and decode the in-band DTMF it gets from the TA5K and re-encode them as RFC2833 signals before passing them on?</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>--</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Nathan Anderson</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>First Step Internet, LLC</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:nathana@fsr.com"><span style='color:purple'>nathana@fsr.com</span></a></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p></div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>From:</span></b><span class=apple-converted-space><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'> </span></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black'>VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org">mailto:voiceops-bounces@voiceops.org</a>]<span class=apple-converted-space> </span><b>On Behalf Of<span class=apple-converted-space> </span></b>Colton Conor<br><b>Sent:</b><span class=apple-converted-space> </span>Wednesday, August 26, 2015 7:27 PM<br><b>To:</b><span class=apple-converted-space> </span>Paul Timmins<br><b>Cc:</b><span class=apple-converted-space> </span><a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b><span class=apple-converted-space> </span>Re: [VoiceOps] ADT Alarms Special Dialing?</span><span style='color:black'><o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'>Know anything about other vendors besides Adtran and Zhone? What about Calix and ALU? Do their POTs/Combo cards support T.38 and RFC-2833? <o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='color:black'>On Mon, Aug 10, 2015 at 6:21 PM, Paul Timmins <<a href="mailto:paul@timmins.net" target="_blank"><span style='color:purple'>paul@timmins.net</span></a>> wrote:<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='color:black'>On 08/10/2015 06:36 PM, Colton Conor wrote:<o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='color:black'>Paul,<br><br>So is this just a limitation of Adtran's implementation of SIP on the 5000, or are all MSAN's from Vendors like Calix, Zhone, and ALU the same way?<o:p></o:p></span></p><div><p class=MsoNormal style='background:white'><span style='color:black'><br>Specific to the 5k. We have some older Zhone equipment that does T.38 and RFC-2833 and mid call re-invites just fine. It crashes the web interface hard when we try an MLT, but such is life.</span><span style='color:#888888'><br><br><span class=hoenzb>-Paul</span></span><span style='color:black'><o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='color:black'> <o:p></o:p></span></p></div></div></div><p class=MsoNormal style='background:white'><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:black'>_______________________________________________<br>VoiceOps mailing list<br></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><a href="mailto:VoiceOps@voiceops.org"><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:purple'>VoiceOps@voiceops.org</span></a></span><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:black'><br></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><a href="https://puck.nether.net/mailman/listinfo/voiceops"><span style='font-size:9.0pt;font-family:"Helvetica","sans-serif";color:purple'>https://puck.nether.net/mailman/listinfo/voiceops</span></a><o:p></o:p></span></p></div></blockquote></div><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><o:p> </o:p></span></p></div></div></div></div></div></body></html>