<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;">Of course, Palladion/Communications Operations Monitor from Oracle Communications is also a VQ Collector and has supported RTCP-XR (rfc3611) and/or SIP PUBLISH (rfc6035) for some years now. It is routinely used with Polycom phones and other vendors, so you can point all those endpoints to Palladion as the VQ collector</div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;"><br></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;">Palladion is probe-based, so you will see as many legs of the call as you probe/monitor and RTCP-XR & VQ Collector approach will allow you to see out to the customer premises without a probe</div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;"><br></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;"><span style="font-family: Calibri;"> Regards,</span></div><div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;"><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="Calibri"><br></font></font></div><div style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;"><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="Calibri">Richard </font></font></div><div><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" face="Calibri">Teraquant Corporation</font></font></div><div><a href="http://www.teraquant.com" style="font-family: sans-serif;">www.teraquant.com</a></div></div></div><div><br></div><span id="OLK_SRC_BODY_SECTION" style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-size: 14px;"><div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt"><span style="font-weight:bold">From: </span> VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a>> on behalf of Anthony Caiozzo <<a href="mailto:anthony.caiozzo@telchemy.com">anthony.caiozzo@telchemy.com</a>><br><span style="font-weight:bold">Date: </span> Wednesday, October 14, 2015 at 9:22 AM<br><span style="font-weight:bold">To: </span> 'Colton Conor' <<a href="mailto:colton.conor@gmail.com">colton.conor@gmail.com</a>>, 'Shripal Daphtary' <<a href="mailto:shripald@gmail.com">shripald@gmail.com</a>><br><span style="font-weight:bold">Cc: </span> <<a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a>><br><span style="font-weight:bold">Subject: </span> Re: [VoiceOps] VoIPMonitor with Polycom Phones<br></div><div><br></div><blockquote id="MAC_OUTLOOK_ATTRIBUTION_BLOCKQUOTE" style="BORDER-LEFT: #b5c4df 5 solid; PADDING:0 0 0 5; MARGIN:0 0 0 5;"><div xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="Generator" content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Colton – a full list of companies that support RTCP-XR (rfc3611) and/or SIP PUBLISH (rfc6035) can be found here: <a href="http://www.telchemy.com/partners.php">http://www.telchemy.com/partners.php</a><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Let me know if you’ve got any questions regarding specific implementations and I can guide you accordingly.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">-anthony<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in">Anthony Caiozzo<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in">Telchemy - <a href="http://www.telchemy.com"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(5, 99, 193);">www.telchemy.com</span></a> <o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in">m: 617-312-5189 f: 678-387-3008<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in">e: <a href="mailto:anthony.caiozzo@telchemy.com"><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(5, 99, 193);">anthony.caiozzo@telchemy.com</span></a><o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in">support: 1-866-TELCHEMY<o:p></o:p></p><p class="MsoNormal" style="margin-left:.5in;text-indent:-.25in">Skype: acaiozzo<o:p></o:p></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">PS- (shameless plug) our SQmediator & SQprobe products support (and have supported for many yearS) the ingestion and analysis of rfc3611 and rfc6035 reports from all of the devices listed on the web page above… and are prominently featured in the co-authored Polycom rfc6035 solution guide I sent to the list some months back.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></p><p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><o:p> </o:p></span></a></p><p class="MsoNormal"><b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"> VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org">mailto:voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Colton Conor<br><b>Sent:</b> Wednesday, October 14, 2015 10:40 AM<br><b>To:</b> Shripal Daphtary <<a href="mailto:shripald@gmail.com">shripald@gmail.com</a>><br><b>Cc:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] VoIPMonitor with Polycom Phones<o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p><div><p class="MsoNormal">Shripal,<o:p></o:p></p><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal">When did they say this? <o:p></o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal">I am wondering how this will work. Today a I believe VoIP monitor shows two legs of each call:<o:p></o:p></p></div><div><p class="MsoNormal">1. Going from the underlying wholesale carrier to the service providers switch.<o:p></o:p></p></div><div><p class="MsoNormal">2. Going from the service providers switch to the customer.<o:p></o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal">Will enabling <span style="font-size:9.5pt">TPC - XR with phones that support it show more detail on leg 2, or will there now be 3 legs per call?</span><o:p></o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal"><span style="font-size:9.5pt">What other IP phones and gateways support </span><b><span style="font-size: 9.5pt; font-family: Arial, sans-serif; color: rgb(46, 56, 68);">RTCP-XR besides Polycom?</span></b><o:p></o:p></p></div></div><div><p class="MsoNormal"><o:p> </o:p></p><div><p class="MsoNormal">On Wed, Oct 14, 2015 at 9:30 AM, Shripal Daphtary <<a href="mailto:shripald@gmail.com" target="_blank">shripald@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><p class="MsoNormal">According to voipmonitor:<br><br>TPC - XR is not yet supported but we plan to implement it within month<o:p></o:p></p></div><p class="MsoNormal"><o:p> </o:p></p><div><div><div><div><p class="MsoNormal">On Wed, Oct 14, 2015 at 9:12 AM Colton Conor <<a href="mailto:colton.conor@gmail.com" target="_blank">colton.conor@gmail.com</a>> wrote:<o:p></o:p></p></div></div></div><blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><div><div><div><p class="MsoNormal"><span style="font-family: Arial, sans-serif;">I know many on the list use the VoIP Monitor application, and we are about to evaluate this application. Most of our send users use Polycom Phones, and have the Polycom Productivity Suite Application: Voice Quality Monitoring (VQmon) license on the phones. </span><o:p></o:p></p><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal"><span style="font-family: Arial, sans-serif;">According to this Polycom page, <span style="color:#404040">With Polycom Productivity Suite Application: Voice Quality Monitoring, IT Managers can monitor and troubleshoot voice quality issues more quickly.</span></span><o:p></o:p></p></div><p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:26.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;vertical-align:baseline"><!--[if !supportLists]--><span style="font-size: 10pt; color: rgb(46, 56, 68);"><span style="mso-list:Ignore">·</span></span><!--[endif]--><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);">Transmit metrics in real time, or near real time, directly from the phone in the standard <b>RTCP-XR (IETF RFC 3611) format</b></span><span style="color:#2E3844"><o:p></o:p></span></p><p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:26.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;vertical-align:baseline"><!--[if !supportLists]--><span style="font-size: 10pt; color: rgb(46, 56, 68);"><span style="mso-list:Ignore">·</span></span><!--[endif]--><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);">Publish metrics using the SIP PUBLISH method</span><span style="color:#2E3844"><o:p></o:p></span></p><p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:26.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;vertical-align:baseline"><!--[if !supportLists]--><span style="font-size: 10pt; color: rgb(46, 56, 68);"><span style="mso-list:Ignore">·</span></span><!--[endif]--><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);">Provide flexible reporting and alarming based on metric triggers and/or events</span><span style="color:#2E3844"><o:p></o:p></span></p><p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:26.25pt;text-indent:-.25in;mso-list:l0 level1 lfo1;vertical-align:baseline"><!--[if !supportLists]--><span style="font-size: 10pt; color: rgb(46, 56, 68);"><span style="mso-list:Ignore">·</span></span><!--[endif]--><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);">Enable quick, real-time, system-wide troubleshooting while the affected customer is still on the phone</span><span style="color:#2E3844"><o:p></o:p></span></p><div><p class="MsoNormal"><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);"><a href="http://www.polycom.com/products-services/voice/applications/voice-quality-monitoring.html" target="_blank">http://www.polycom.com/products-services/voice/applications/voice-quality-monitoring.html</a></span><o:p></o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal"><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);">My question is does VoIP Monitor collect and support the <b>RTCP-XR (IETF RFC 3611) format? </b>I can not seem to find any information claiming it does. </span><o:p></o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal"><span style="font-family: Arial, sans-serif; color: rgb(46, 56, 68);">I found another page saying the Polycom VQMon software also supports </span><span style="font-family: Arial, sans-serif; color: black; background-color: rgb(249, 249, 249); background-position: initial initial; background-repeat: initial initial;">SIP RTCP Summary Reports (RFC 6035). Does VoIPMointor support those?</span><o:p></o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div><div><p class="MsoNormal"><o:p> </o:p></p></div></div></div></div><p class="MsoNormal">_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></blockquote></div></blockquote></div><p class="MsoNormal"><o:p> </o:p></p></div></div></div></div>_______________________________________________
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