<div dir="ltr">O1 opened a ticket with the ULC also.<div><br></div><div>It wasn't working on Hypercube, Alcazar Conv, ANPI, or Bandwidth. Maybe if a couple get it fixed, everyone will be all fixed.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Feb 12, 2016 at 4:12 PM, Paul Timmins <span dir="ltr"><<a href="mailto:paul@timmins.net" target="_blank">paul@timmins.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
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    <div>Level 3 routed away from an "underlying
      carrier" and now i can call through just fine. They opened a
      ticket with the "underlying carrier" so hopefully that kicks this
      issue in the junk for you :D<div><div class="h5"><br>
      <br>
      On 02/12/2016 05:33 PM, Rafael Possamai wrote:<br>
    </div></div></div><div><div class="h5">
    <blockquote type="cite">
      <div dir="ltr">Called from 414-269-60xx via SIP Logic out of NYC.
        <div><br>
        </div>
        <div>The recording played right away, no problems here.</div>
        <div class="gmail_extra"><br>
          <div class="gmail_quote">On Fri, Feb 12, 2016 at 1:42 PM, Nick
            Olsen <span dir="ltr"><<a href="mailto:nick@flhsi.com" target="_blank">nick@flhsi.com</a>></span>
            wrote:<br>
            <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span style="font-family:Arial,Helvetica,Sans-Serif;font-size:12px">
                <div>Greetings all,</div>
                <div> </div>
                <div>I come to you today with a request.</div>
                <div> </div>
                <div>We've been getting a lot of complaints from
                  customers about their number not being able to be
                  called. In our CDR, We show no record of the call
                  attempt.</div>
                <div> </div>
                <div>We get two general reports. 1. The call rings and
                  rings (We never get the call). 2. The call plays back
                  "Please wait while we contact the party you are
                  calling" followed by never ending ringing. (We never
                  get the call).</div>
                <div> </div>
                <div>I was hoping I could get a few of you to call a
                  test number of mine and report failures.</div>
                <div> </div>
                <div>The number is <a href="tel:321-205-1234" value="+13212051234" target="_blank">321-205-1234</a>, It should
                  immediately answer and play back our "You've reached
                  Florida High Speed Internet" sound file. No DTMF
                  options will work, Then it'll hang up.</div>
                <div> </div>
                <div>If you could report back (on/offlist) with the
                  outcome of the call. And the carrier you terminated
                  the call to.</div>
                <div> </div>
                <div>It would be greatly appreciated, Thanks!</div>
                <div><br>
                  Nick Olsen<br>
                  <span style="font-size:10pt;font-family:arial,helvetica,sans-serif">Network
                    Operations</span>
                  <div>(855) FLSPEED  x106<br>
                    <br>
                    <img alt="" src="http://www.flhsi.com/files/emaillogo.jpg" height="56" width="168"></div>
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              <br>
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