<div dir="ltr">O1 opened a ticket with the ULC also.<div><br></div><div>It wasn't working on Hypercube, Alcazar Conv, ANPI, or Bandwidth. Maybe if a couple get it fixed, everyone will be all fixed.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Feb 12, 2016 at 4:12 PM, Paul Timmins <span dir="ltr"><<a href="mailto:paul@timmins.net" target="_blank">paul@timmins.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Level 3 routed away from an "underlying
carrier" and now i can call through just fine. They opened a
ticket with the "underlying carrier" so hopefully that kicks this
issue in the junk for you :D<div><div class="h5"><br>
<br>
On 02/12/2016 05:33 PM, Rafael Possamai wrote:<br>
</div></div></div><div><div class="h5">
<blockquote type="cite">
<div dir="ltr">Called from 414-269-60xx via SIP Logic out of NYC.
<div><br>
</div>
<div>The recording played right away, no problems here.</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Fri, Feb 12, 2016 at 1:42 PM, Nick
Olsen <span dir="ltr"><<a href="mailto:nick@flhsi.com" target="_blank">nick@flhsi.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><span style="font-family:Arial,Helvetica,Sans-Serif;font-size:12px">
<div>Greetings all,</div>
<div> </div>
<div>I come to you today with a request.</div>
<div> </div>
<div>We've been getting a lot of complaints from
customers about their number not being able to be
called. In our CDR, We show no record of the call
attempt.</div>
<div> </div>
<div>We get two general reports. 1. The call rings and
rings (We never get the call). 2. The call plays back
"Please wait while we contact the party you are
calling" followed by never ending ringing. (We never
get the call).</div>
<div> </div>
<div>I was hoping I could get a few of you to call a
test number of mine and report failures.</div>
<div> </div>
<div>The number is <a href="tel:321-205-1234" value="+13212051234" target="_blank">321-205-1234</a>, It should
immediately answer and play back our "You've reached
Florida High Speed Internet" sound file. No DTMF
options will work, Then it'll hang up.</div>
<div> </div>
<div>If you could report back (on/offlist) with the
outcome of the call. And the carrier you terminated
the call to.</div>
<div> </div>
<div>It would be greatly appreciated, Thanks!</div>
<div><br>
Nick Olsen<br>
<span style="font-size:10pt;font-family:arial,helvetica,sans-serif">Network
Operations</span>
<div>(855) FLSPEED x106<br>
<br>
<img alt="" src="http://www.flhsi.com/files/emaillogo.jpg" height="56" width="168"></div>
</div>
</span>
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