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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Not true re: DR IP. Details about it are not being broadcast publicly, though, to prevent the attackers from getting their hands on it. You are probably thinking of their primary and secondary SBCs within the main data center. For details about the DR SBC you need to contact VI (or read your e-mails).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-- Nathan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> VoiceOps [mailto:voiceops-bounces@voiceops.org] <b>On Behalf Of </b>Robert Johnson<br><b>Sent:</b> Thursday, March 17, 2016 3:43 PM<br><b>To:</b> voiceops@voiceops.org<br><b>Subject:</b> Re: [VoiceOps] VoIP Innovations reliability<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Their primary SBC and DR IP are both in the same IP netblock, so whenever the DDOS hits, both IPs are affected. The past few outages have involved 80% packet loss or so to both hosts, so some calls do make their way through, and plenty of wierdness ensues when an INVITE makes its way through but not the OK on the way back.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Can't wait to get our numbers ported out.<o:p></o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Mar 17, 2016 at 6:27 PM, Nate Burke <<a href="mailto:nate@blastcomm.com" target="_blank">nate@blastcomm.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal>Annnd they're down again.<o:p></o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On 3/17/2016 5:14 PM, Nate Burke wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'>6 calls from 4 different CID numbers. All within 3 minutes. <o:p></o:p></p><div><p class=MsoNormal>On 3/17/2016 4:58 PM, Nathan Anderson wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yesterday I definitely saw calls coming from the DR IP in my logs, but I had not yet added that IP as a peerin our SBC. I'll have to comb through logs today to see if we got any.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are you saying that the multiple calls you saw coming to your desk were all from the same number? If I had to guess, their side probably sent continuous INVITEs to you when it failed to get back an OK for any of them (not that you weren't sending back OK, but that their either didn't reach their SBC or did not reach it in a timely manner).</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-- Nathan</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Jeff Waddell<br><b>Sent:</b> Thursday, March 17, 2016 2:53 PM<br><b>To:</b> Nate Burke<br><b>Cc:</b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] VoIP Innovations reliability</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>That is the issue a lot of our customers are reporting - where multiple calls are sent.... <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Thu, Mar 17, 2016 at 5:49 PM, Nate Burke <<a href="mailto:nate@blastcomm.com" target="_blank">nate@blastcomm.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I didn't see any traffic increment on the DR IP Address in my firewall rules, but this was odd. During the 15 minute period, I had probably 5 or 6 simultaneous calls ring into my desk. I normally only take a handfull of calls a day. <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On 3/17/2016 4:39 PM, Jeff Waddell wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>We implemented it too - I haven't checked to see if any traffic was sent across it <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On Thu, Mar 17, 2016 at 5:20 PM, Nate Burke <<a href="mailto:nate@blastcomm.com" target="_blank">nate@blastcomm.com</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Only 15 Minutes this time though. I had implemented the Disaster Recover Trunk as mentioned previously, but I didn't seem to be getting any calls completed through it. <o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On 3/17/2016 4:16 PM, Shripal Daphtary wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Down again! <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks, <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Shripal<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>On Mar 16, 2016, at 9:50 AM, Nate Burke <<a href="mailto:nate@blastcomm.com" target="_blank">nate@blastcomm.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Looks like it just came back up for me. Just over 30 min.<br><br>Nate<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On 3/16/2016 8:45 AM, Shripal Daphtary wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>We are experiencing an outage as well. <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks, <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Shripal<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>On Mar 16, 2016, at 9:36 AM, Nate Burke <<a href="mailto:nate@blastcomm.com" target="_blank">nate@blastcomm.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>Problems again this morning? Looks to be acting the same as it has been. <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>On 3/11/2016 6:00 PM, Alexander Lopez wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I added them to our monitoring platform, stated getting alarms this past hour or so. <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Up and down.<o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br><br>-------- Original message --------<br>From: Nathan Anderson <a href="mailto:nathana@fsr.com" target="_blank"><nathana@fsr.com></a> <br>Date: 3/11/2016 6:31 PM (GMT-05:00) <br>To: 'Nate Burke' <a href="mailto:nate@blastcomm.com" target="_blank"><nate@blastcomm.com></a>, <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a> <br>Subject: Re: [VoiceOps] VoIP Innovations reliability <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt'>...aaaaaand we're back.<br><br>-- Nathan<br><br>-----Original Message-----<br>From: VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>] On Behalf Of Nathan Anderson<br>Sent: Friday, March 11, 2016 3:30 PM<br>To: 'Nate Burke'; <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>Subject: Re: [VoiceOps] VoIP Innovations reliability<br><br>It *feels* like they are under attack again, since I get a response to a ping once every 20 or so.<br><br>-- Nathan<br><br>-----Original Message-----<br>From: VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>] On Behalf Of Nathan Anderson<br>Sent: Friday, March 11, 2016 3:28 PM<br>To: 'Nate Burke'; <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>Subject: Re: [VoiceOps] VoIP Innovations reliability<br><br>Confirmed.<br><br>-- Nathan<br><br>-----Original Message-----<br>From: VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>] On Behalf Of Nate Burke<br>Sent: Friday, March 11, 2016 3:26 PM<br>To: <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>Subject: Re: [VoiceOps] VoIP Innovations reliability<br><br>Anyone else show them down again right now? My traceroutes aren't even <br>leaving Chicago. Dying at a Chicago hop on Level3.<br><br>Nate<br><br>On 3/6/2016 6:50 PM, Nathan Anderson wrote:<br>> Did anybody else just suffer another 45-minute-ish long outage from about 4:00p PST to 4:45p PST (ending about 5 minutes ago)?<br>><br>> -- Nathan<br>><br>> -----Original Message-----<br>> From: <a href="mailto:frnkblk@iname.com" target="_blank">frnkblk@iname.com</a> [<a href="mailto:frnkblk@iname.com" target="_blank">mailto:frnkblk@iname.com</a>]<br>> Sent: Sunday, March 06, 2016 4:43 PM<br>> To: Nathan Anderson; <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>> Subject: RE: VoIP Innovations reliability<br>><br>> More here: <a href="http://blog.voipinnovations.com/blog" target="_blank">http://blog.voipinnovations.com/blog</a><br>><br>> Frank<br>><br>> -----Original Message-----<br>> From: VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">mailto:voiceops-bounces@voiceops.org</a>] On Behalf Of Nathan<br>> Anderson<br>> Sent: Tuesday, March 01, 2016 8:27 PM<br>> To: <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>> Subject: [VoiceOps] VoIP Innovations reliability<br>><br>> Holy schlamoly. Anybody else use them here and being handed outage after<br>> outage over the last 2 days? Seriously thinking at this point about doing<br>> something else. This is ridiculous.<br>><br>> I desperately need sleep and if my cell goes off one more time...<br>><br>> -- Nathan<br>> _______________________________________________<br>> VoiceOps mailing list<br>> <a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br>> <a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br>><br>><br>><br>> _______________________________________________<br>> VoiceOps mailing list<br>> <a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br>> <a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a></span><o:p></o:p></p></div></blockquote><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></div></blockquote></blockquote><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></div></blockquote></blockquote><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></blockquote><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div></div></blockquote><p class=MsoNormal style='margin-bottom:12.0pt'><br><br><o:p></o:p></p><pre>_______________________________________________<o:p></o:p></pre><pre>VoiceOps mailing list<o:p></o:p></pre><pre><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><o:p></o:p></pre><pre><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></pre></blockquote><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>