<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div></div><div>> larger clients</div><div><br></div><div>Touché my friend.</div><div><br></div><div><br></div><div><br>On Mar 18, 2016, at 12:44, Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca">ivan.kovacevic@startelecom.ca</a>> wrote:<br><br></div><div><meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta name="Generator" content="Microsoft Word 15 (filtered medium)"><style><!--
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--></style><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Peter, </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We do connect privately to most providers and <u>larger clients</u>. This is usually a Fibre cross connect or an MPLS extension, private IP address range. And yes we do work with some of those Tier1’s below using their “internet peer” model (although at least some of them can also get you on their IPVPN service, which should be private and separate from their Dedicated Internet Access technology, but our volume with these providers hasn’t really warranted us digging too deep). </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Where we use the Internet we are able to CIC away this traffic on short notice. We connect via public internet for testing, smaller clients (or providers) or for clients who do not want to put in a private connection… but we make sure the client understands we may not be able to help them if something goes sideways, although we still always try – at least to identify the hop that’s causing packet loss (or whatever)… and we have multiple (more than two) sites with different multi-homed (BGP) internet connections so that we can (hopefully) avoid being taken out by DDOS and work around the inherent Internet *<b>funkiness</b>*. </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I am not saying it is bullet proof (jinx), but these are things that we’ve found work for us. </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Best Regards,</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Ivan Kovacevic</span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Vice President, Client Services</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Star Telecom | <a href="http://www.startelecom.ca/">www.startelecom.ca</a> | SIP Based Services for Contact Centers | <a href="http://www.linkedin.com/company/star-telecom-www.startelecom.ca-?trk=top_nav_home">LinkedIn</a></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Pete Eisengrein [mailto:<a href="mailto:peeip989@gmail.com">peeip989@gmail.com</a>] <br><b>Sent:</b> Friday, March 18, 2016 11:54 AM<br><b>To:</b> Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca">ivan.kovacevic@startelecom.ca</a>><br><b>Cc:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] VoIP Innovations reliability</span></p><p class="MsoNormal"> </p><div><p class="MsoNormal"><span style="font-size:9.5pt">> Although this will probably draw a well worded and highly sarcastic<br>> retort, I have to disagree :).<br></span><br>Not by me. I'm not that smart.</p><div><p class="MsoNormal"><br><span style="font-size:9.5pt">> Firstly, on my scale "impacted in some way" is way better than being<br>> completely down.</span></p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><span style="font-size:9.5pt">Agree.</span></p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><span style="font-size:9.5pt">> And secondly, we have had instances where the public side of our network<br>> was hammered by DDOS, while the private part of our network (including<br>> most connections to carriers and large clients) was not affected. So it<br>> does make a difference, at least in our environment.</span></p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"><span style="font-size:9.5pt">So, are your customers connecting to a truly private side of your network? I'm talking from my experience with the likes of Verizon, Level3, CenturyLink, etc. We're directly connected, but that only means we are, essentially, an internet peer. Unless they've been lying to me all these years, they don't offer a truly private access to their gateways. Also, I've connected to Star in the past and they were public IP's ;-)</span></p></div><div><p class="MsoNormal"> </p></div><div><p class="MsoNormal"> </p></div></div><div><p class="MsoNormal"> </p><div><p class="MsoNormal">On Fri, Mar 18, 2016 at 10:38 AM, Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca" target="_blank">ivan.kovacevic@startelecom.ca</a>> wrote:</p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in"><p class="MsoNormal" style="margin-bottom:12.0pt">Although this will probably draw a well worded and highly sarcastic<br>retort, I have to disagree :).<br><br>Firstly, on my scale "impacted in some way" is way better than being<br>completely down.<br><br>And secondly, we have had instances where the public side of our network<br>was hammered by DDOS, while the private part of our network (including<br>most connections to carriers and large clients) was not affected. So it<br>does make a difference, at least in our environment.<br><br>Best Regards,<br><br>Ivan Kovacevic<br>Vice President, Client Services<br>Star Telecom | <a href="http://www.startelecom.ca" target="_blank">www.startelecom.ca</a> | SIP Based Services for Contact Centers<br>| LinkedIn<br><br><br><span class="im">-----Original Message-----</span><br><span class="im">From: VoiceOps [mailto:<a href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a>] On Behalf Of Alex</span><br><span class="im">Balashov</span><br><span class="im">Sent: Thursday, March 17, 2016 10:53 PM</span><br><span class="im">To: <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a></span><br><span class="im">Subject: Re: [VoiceOps] VoIP Innovations reliability</span></p><div><div><p class="MsoNormal">On 03/17/2016 10:51 PM, Peter E wrote:<br><br>> If you use a carrier and they are attacked, chances are you're going<br>> to be impacted in some way, regardless if you are directly connected.<br><br>+1.<br><br>Direct connection vs. public Internet is irrelevant here.<br><br>--<br>Alex Balashov | Principal | Evariste Systems LLC<br>1447 Peachtree Street NE, Suite 700<br>Atlanta, GA 30309<br>United States<br><br>Tel: <a href="tel:%2B1-800-250-5920">+1-800-250-5920</a> (toll-free) / <a href="tel:%2B1-678-954-0671">+1-678-954-0671</a> (direct)<br>Web: <a href="http://www.evaristesys.com/" target="_blank">http://www.evaristesys.com/</a>, <a href="http://www.csrpswitch.com/" target="_blank">http://www.csrpswitch.com/</a><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a></p></div></div></blockquote></div><p class="MsoNormal"> </p></div></div>
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