<div dir="ltr"><div><div class="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">







<p class="gmail-p1"><span class="gmail-s1">We have been Kazoo customers for a long time on their managed platform and have been very happy for the past year or so. On their old version (early 3.0 days) a couple years ago, it was a mess, they were constantly having issues. That was two years ago. Fast forward to today and the service has basically been rock solid. They allowed us to migrate to our own private/dedicated cluster when we got big enough but they still take care of all the management. It wasn't very expensive. So, from a management and "work" perspective it's been a huge win for us</span></p><p class="gmail-p1"><span class="gmail-s1">It seems to have most of the features customers want and then some.</span></p><p class="gmail-p1"><span class="gmail-s1">From a feature perspective, the ability to do everything via APIs is really great for us. We use their GUI but for anything we can't do in the GUI, or don't like, we just write little scripts and call their API. There are some deficiencies in the GUI (for example, it's cumbersome to automatically add and remove conference bridge numbers for timed/scheduled conferences, since they don't do that automatically) but we just wrote a script for it.</span></p><p class="gmail-p1"><span class="gmail-s1">Because you can host the GUI portion yourself but have them run all the "hard stuff" we are actually moving to a scenario where we run the GUI but they run the back-end. We're tinkering with that idea but have not taken the plunge yet.</span></p><p class="gmail-p1">- Ben</p><p class="gmail-p1"><br></p><p class="gmail-p1"><span class="gmail-s1"><br></span></p><p class="gmail-p1"><span class="gmail-s1">On Sat, Jan 28, 2017 at 9:26 PM, Fred Posner </span><span class="gmail-s2"><<a href="mailto:fred@palner.com"><span class="gmail-s3">fred@palner.com</span></a>></span><span class="gmail-s1"> wrote:</span></p>
<p class="gmail-p1"><span class="gmail-s1">Never been super impressed with Netsapiens and would recommend looking</span></p>
<p class="gmail-p1"><span class="gmail-s1">at CSRPswitch.com as an alternative; although it depends on what you're</span></p>
<p class="gmail-p1"><span class="gmail-s1">looking to do with the system.</span></p>
<p class="gmail-p2"><span class="gmail-s1"></span><br></p>
<p class="gmail-p1"><span class="gmail-s1">--fred</span></p>
<p class="gmail-p2"><span class="gmail-s1"></span><br></p>
<p class="gmail-p2"><span class="gmail-s1"></span><br></p>
<p class="gmail-p1"><span class="gmail-s1">On 01/28/2017 09:16 PM, Rob Dawson wrote:</span></p>
<p class="gmail-p1"><span class="gmail-s1">> Interested in getting opinions from folks with experience running hosted</span></p>
<p class="gmail-p1"><span class="gmail-s1">> offerings on Netsapiens or Kazoo. Looking to see what types of struggles</span></p>
<p class="gmail-p1"><span class="gmail-s1">> and successes you have had with the platforms, support experience,</span></p>
<p class="gmail-p1"><span class="gmail-s1">> perhaps a little info about your target market and what differentiation</span></p>
<p class="gmail-p1"><span class="gmail-s1">> the platform has helped you to develop – in broad terms.</span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">> Thanks,</span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">> Rob</span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">> _______________________________________________</span></p>
<p class="gmail-p1"><span class="gmail-s1">> VoiceOps mailing list</span></p>
<p class="gmail-p3"><span class="gmail-s4">> <a href="mailto:VoiceOps@voiceops.org"><span class="gmail-s5">VoiceOps@voiceops.org</span></a></span></p>
<p class="gmail-p3"><span class="gmail-s4">> <a href="https://puck.nether.net/mailman/listinfo/voiceops"><span class="gmail-s5">https://puck.nether.net/mailman/listinfo/voiceops</span></a></span></p>
<p class="gmail-p1"><span class="gmail-s1">></span></p>
<p class="gmail-p1"><span class="gmail-s1">_______________________________________________</span></p>
<p class="gmail-p1"><span class="gmail-s1">VoiceOps mailing list</span></p>
<p class="gmail-p3"><span class="gmail-s5"><a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a></span></p>
<p class="gmail-p3"><span class="gmail-s5"><a href="https://puck.nether.net/mailman/listinfo/voiceops">https://puck.nether.net/mailman/listinfo/voiceops</a></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div>
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