<div dir="ltr">Rob,<div><br></div><div>I took the plunge and tried a Netsapiens platform. Overall the interfaces and features are nice, but I think the quality of the software is lacking. Too many bugs from what I can tell, and their database or the way things are programmed on the back end seems messy to me. So I like the UI, but I think the platform has some serious issues. Downtime seems to prove this. </div><div><br></div><div>I looked a Kazoo and like what I see from them, but overall I think their platform is missing many features. The company seems to have a lot going for them, but in my opinion it is taking too long. They announced advanced features like 3 years ago (mobile for example), but still don't really have it available for us. Missing call recording, apps, call center, and other features that are coming. Until its implemented I will believe it when I see it. Honestly being its 2017, if a platform doesn't have the features already I find it out of date. </div></div><div class="gmail_extra"><br><div class="gmail_quote">On Sat, Jan 28, 2017 at 8:16 PM, Rob Dawson <span dir="ltr"><<a href="mailto:rdawson@alliedtelecom.net" target="_blank">rdawson@alliedtelecom.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p class="MsoNormal">Interested in getting opinions from folks with experience running hosted offerings on Netsapiens or Kazoo. Looking to see what types of struggles and successes you have had with the platforms, support experience, perhaps a little info about
your target market and what differentiation the platform has helped you to develop – in broad terms.</p>
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<p class="MsoNormal">Thanks,</p>
<p class="MsoNormal">Rob<u></u><u></u></p>
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