<div dir="ltr">Mark,<div><br></div><div>Thank you for the information this is exactly what I was looking for. What features do you think are missing today, and what features does Kazoo have that make them unique? What are some pros and cons of the company?</div><div><br></div><div>Do you think Kazoo can compete with the multiple UC options out there that have their own mobile apps, messaging support, screen sharing, integration with social, voicemail transcription, SMS, MMS, WebRTC etc... I know Kazoo has talked about doing many of these things in the past, but I think most of it is proof of concept. Or hey our API supports it, but you have to hire a developer to make it happen. </div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Fri, Feb 10, 2017 at 6:48 PM, Mark Diaz <span dir="ltr"><<a href="mailto:mdiaz@vinixglobal.com" target="_blank">mdiaz@vinixglobal.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div style="word-wrap:break-word">
<div style="word-wrap:break-word">
<div>Kazoo platform user here. </div>
<div><br>
</div>
<div>Previous to starting our own ITSP, we did SIP work for public telecoms such as ATT, Windstream, Cbeyond, etc. When Kazoo became a concept I was a strong supporter. </div>
<div><br>
</div>
<div>Started using since it inception.. approx. 4-5 years ago. Kazoo has had the same growing pains in the past as you would have with any startup. However for the past 2 years now it has been production stable and our customers are very happy with
the product. Furthermore, feedback from new clients have confirmed that it is the best of the demos they see when compared to competitors. Currently we have a distrubited cluster running multiple zones in 6 regions for fault tolerance, redundancy and high
availability. </div>
<div><br>
</div>
<div>While the 2600hz team has been benevolent to open-source the base platform, close source apps such as their Call Center and Operator Panel apps have been quite popular and the 2600hz team is refreshingly responsive their support. </div>
<div><br>
</div>
<div>Hope that helps, if there's anything missing I'll be happy to submit my input. </div>
<div><br>
</div>
<div>
<div style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;word-wrap:break-word">
<table border="0" cellpadding="0" width="450" style="table-layout:fixed">
<tbody>
<tr style="color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<td class="m_3640014075029945930logo-td" align="left" valign="middle" width="93">
<p style="margin-right:10px;font-family:Helvetica,Arial,sans-serif;font-size:10px;line-height:12px;margin-bottom:10px">
<a href="http://www.vinixglobal.com/" class="m_3640014075029945930clink m_3640014075029945930logo-container" style="text-decoration:none" target="_blank"><img src="https://htmlsigs.s3.amazonaws.com/logos/files/000/364/877/landscape/VINIX2.png" alt="Vinix" border="0" class="m_3640014075029945930sig-logo" height="80" width="83"><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></a><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></p>
</td>
<td align="left" class="m_3640014075029945930content-td" nowrap width="367">
<p style="font-family:Helvetica,Arial,sans-serif;font-size:10px;line-height:12px;color:rgb(33,33,33);margin-bottom:10px">
<span class="m_3640014075029945930txt m_3640014075029945930signature_name-target m_3640014075029945930sig-hide" style="font-weight:bold;color:rgb(33,33,33);display:inline">Mark Diaz</span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930break m_3640014075029945930email-sep" style="display:inline"><br>
</span><a class="m_3640014075029945930email m_3640014075029945930signature_email-target m_3640014075029945930sig-hide m_3640014075029945930link" href="mailto:mdiaz@vinixglobal.com" style="color:rgb(71,124,204);text-decoration:none;display:inline" target="_blank">mdiaz@vinixglobal.com</a><span class="m_3640014075029945930txt m_3640014075029945930signature_mobilephone-target m_3640014075029945930sig-hide" style="color:rgb(33,33,33)"></span></p>
<p style="font-family:Helvetica,Arial,sans-serif;font-size:10px;line-height:12px;margin-bottom:10px">
<span class="m_3640014075029945930txt m_3640014075029945930signature_companyname-target m_3640014075029945930sig-hide" style="font-weight:bold;color:rgb(33,33,33);display:inline">Vinix</span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930break m_3640014075029945930company-sep" style="display:inline"><br>
</span><span class="m_3640014075029945930txt m_3640014075029945930office-sep m_3640014075029945930sep" style="color:rgb(33,33,33);display:inline">Office:<span class="m_3640014075029945930Apple-converted-space"> </span></span><span class="m_3640014075029945930txt m_3640014075029945930signature_officephone-target m_3640014075029945930sig-hide" style="color:rgb(33,33,33);display:inline"><a href="tel:(954)%20414-1224" value="+19544141224" target="_blank">+1 954-414-1224</a>
x1002</span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930txt m_3640014075029945930fax-sep m_3640014075029945930sep" style="color:rgb(33,33,33);display:inline">/ Fax:<span class="m_3640014075029945930Apple-converted-space"> </span></span><span class="m_3640014075029945930txt m_3640014075029945930signature_fax-target m_3640014075029945930sig-hide" style="color:rgb(33,33,33);display:inline">+1
<a href="tel:(954)%20414-1225" value="+19544141225" target="_blank">954-414-1225</a></span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930break m_3640014075029945930address-sep" style="display:inline"><br>
</span><span class="m_3640014075029945930txt m_3640014075029945930signature_address-target m_3640014075029945930sig-hide" style="color:rgb(33,33,33);display:inline">6043 Kimberly Blvd Ste Q</span><span class="m_3640014075029945930break m_3640014075029945930address2-sep" style="display:block"></span><span class="m_3640014075029945930txt m_3640014075029945930signature_address2-target m_3640014075029945930sig-hide" style="color:rgb(33,33,33);display:inline">North
Lauderdale, FL 33068</span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930break m_3640014075029945930website-sep" style="display:inline"><br>
</span><a class="m_3640014075029945930link m_3640014075029945930signature_website-target m_3640014075029945930sig-hide" href="http://www.vinixglobal.com/" style="color:rgb(71,124,204);text-decoration:none;display:inline" target="_blank">www.vinixglobal.com</a></p>
<p class="m_3640014075029945930social-list" style="font-size:0px;line-height:0;font-family:Helvetica,Arial,sans-serif">
<a class="m_3640014075029945930signature_twitter-target m_3640014075029945930social m_3640014075029945930sig-hide" href="https://www.twitter.com/vinixglobal" style="text-decoration:none;display:inline" target="_blank"><img width="16" height="16" src="https://s3.amazonaws.com/htmlsig-assets/round/twitter.png" alt="Twitter" style="margin-bottom:2px;border:none;display:inline"><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></a><span class="m_3640014075029945930signature_twitter-sep" style="white-space:nowrap;display:inline"><img src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif" width="2"><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></span><a class="m_3640014075029945930signature_facebook-target m_3640014075029945930social m_3640014075029945930sig-hide" href="https://www.facebook.com/govinix" style="text-decoration:none;display:inline" target="_blank"><img width="16" height="16" src="https://s3.amazonaws.com/htmlsig-assets/round/facebook.png" alt="Facebook" style="margin-bottom:2px;border:none;display:inline"><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></a><span class="m_3640014075029945930signature_facebook-sep" style="white-space:nowrap;display:inline"><img src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif" width="2"><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></span><a class="m_3640014075029945930social m_3640014075029945930signature_linkedin-target m_3640014075029945930sig-hide" href="https://www.linkedin.com/company/vinix-technologies-inc-" style="text-decoration:none;display:inline" target="_blank"><img width="16" height="16" src="https://s3.amazonaws.com/htmlsig-assets/round/linkedin.png" alt="LinkedIn" style="margin-bottom:2px;border:none;display:inline"><span class="m_3640014075029945930Apple-converted-space"> </span><span class="m_3640014075029945930Apple-converted-space"> </span></a><span class="m_3640014075029945930signature_linkedin-sep" style="white-space:nowrap;display:inline"><img src="https://s3.amazonaws.com/htmlsig-assets/spacer.gif" width="2"></span></p>
</td>
</tr>
<tr style="color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<td colspan="2"></td>
</tr>
<tr style="color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<td colspan="2"></td>
</tr>
<tr style="color:rgb(0,0,0);font-family:Helvetica;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px">
<td colspan="2"></td>
</tr>
</tbody>
</table>
</div>
</div>
<br>
<div>
<blockquote type="cite">
<div><b style="font-family:'Times New Roman';font-size:12pt"><span style="font-family:Calibri">From: </span></b><span style="font-size:12pt;font-family:Calibri">VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org" style="color:rgb(149,79,114)" target="_blank">voiceops-bounces@voiceops.org</a><wbr>>
on behalf of Colton Conor <<a href="mailto:colton.conor@gmail.com" style="color:rgb(149,79,114)" target="_blank">colton.conor@gmail.com</a>></span></div>
<div>
<div class="m_3640014075029945930WordSection1" style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255)">
<div style="border-style:solid none none;border-top-color:rgb(181,196,223);border-top-width:1pt;padding:3pt 0in 0in">
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
<span style="font-family:Calibri"><b>Date:<span class="m_3640014075029945930Apple-converted-space"> </span></b>Friday, February 10, 2017 at 2:00 PM<br>
<b>To:<span class="m_3640014075029945930Apple-converted-space"> </span></b>"<a href="mailto:voiceops@voiceops.org" style="color:rgb(149,79,114);text-decoration:underline" target="_blank">voiceops@voiceops.org</a>" <<a href="mailto:voiceops@voiceops.org" style="color:rgb(149,79,114);text-decoration:underline" target="_blank">voiceops@voiceops.org</a>><br>
<b>Subject:<span class="m_3640014075029945930Apple-converted-space"> </span></b>[VoiceOps] 2600Hz's Kazoo Platform<u></u><u></u></span></div>
</div><span class="">
<div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
<u></u> <u></u></div>
</div>
<div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
I would like to hear opinions or experiences with 2600hz's Kazoo platform.<u></u><u></u></div>
<div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
<u></u> <u></u></div>
</div>
<div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
One of the things I can't seem to figure out, is besides hosting and support, is there anything today you can do on the paid for commercial Kazoo platform that you could not do on the free opensource edition?<u></u><u></u></div>
</div>
<div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
<u></u> <u></u></div>
</div>
<div>
<div style="margin:0in 0in 0.0001pt;font-size:12pt;font-family:'Times New Roman'">
<u></u> <u></u></div>
</div>
</div>
</span></div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
<br>______________________________<wbr>_________________<br>
VoiceOps mailing list<br>
<a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br>
<a href="https://puck.nether.net/mailman/listinfo/voiceops" rel="noreferrer" target="_blank">https://puck.nether.net/<wbr>mailman/listinfo/voiceops</a><br>
<br></blockquote></div><br></div>