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--></style></head><body lang="EN-CA" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Cool. Thank you. </span></a></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">BTW, That’s the way it has always worked in Canada on 100% of landlines and (unfortunately only) one mobile carrier. </span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">We don’t have CNAM at all. So interesting to see that T-Mobile is starting to support it.</span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span></p><div><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Best Regards,</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"></span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"></span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Ivan Kovacevic</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"></span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Vice President, Client Services</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"></span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Star Telecom | </span></span><a href="http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue">www.startelecom.ca</span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> | SIP Based Services for Contact Centers | </span></span><a href="http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstar-telecom-www-startelecom-ca-%3Ftrk%3Dbiz-companies-cym&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue">LinkedIn</span></span><span style="mso-bookmark:_MailEndCompose"></span></a><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"></span></span></p></div><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></span></p><p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></span></p><span style="mso-bookmark:_MailEndCompose"></span><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Adolfo Celis [mailto:<a href="mailto:acelis@Goodeco.com">acelis@Goodeco.com</a>] <br><b>Sent:</b> March 24, 2017 5:14 PM<br><b>To:</b> Ivan Kovacevic <<a href="mailto:ivan.kovacevic@startelecom.ca">ivan.kovacevic@startelecom.ca</a>>; Carlos Alvarez <<a href="mailto:caalvarez@gmail.com">caalvarez@gmail.com</a>>; <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> RE: [VoiceOps] Sending CNAM to T-Mobile</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From what I could tell the subscriber did not need to be using the Name ID service… it occurred on any T-Mobile phone. </span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Also, it appears it overrides CNAM data. </span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Ivan Kovacevic [<a href="mailto:ivan.kovacevic@startelecom.ca">mailto:ivan.kovacevic@startelecom.ca</a>] <br><b>Sent:</b> Friday, March 24, 2017 4:02 PM<br><b>To:</b> Adolfo Celis <<a href="mailto:acelis@Goodeco.com">acelis@Goodeco.com</a>>; Carlos Alvarez <<a href="mailto:caalvarez@gmail.com">caalvarez@gmail.com</a>>; <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> RE: [VoiceOps] Sending CNAM to T-Mobile</span></p></div></div><p class="MsoNormal"><span lang="EN-US"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Interesting – does it require users to have the Name ID service? </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><p class="MsoNormal"><span lang="EN-US"><a href="http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif">https://www.t-mobile.com/shop/addons/Services/Information.aspx?PAsset=CallerNameDisplay&tp=Svc_Tab_CallerNameDisplay&AID=&PID</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">=</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Theoretically it should not, since they are not doing a CNAM dip and it isn’t costing them anything. </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">The second question is whether it augments or overrides CNAM data. </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Best Regards,</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Ivan Kovacevic</span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Vice President, Client Services</span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Star Telecom | </span><span lang="EN-US"><a href="http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=http%3A%2F%2Fwww.startelecom.ca%2F&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue">www.startelecom.ca</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> | SIP Based Services for Contact Centers | </span><span lang="EN-US"><a href="http://t.sidekickopen61.com/e1t/c/5/f18dQhb0S7lC8dDMPbW2n0x6l2B9nMJW7t5XYg1qMvVnW3LjyBM63K6FlW63JXmj56dLPjf6TyZWx02?t=&si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8"><span lang="EN-CA" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:blue">LinkedIn</span></a></span></p></div><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> VoiceOps [mailto:<a href="mailto:voiceops-bounces@voiceops.org">voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Adolfo Celis<br><b>Sent:</b> March 24, 2017 4:53 PM<br><b>To:</b> Carlos Alvarez <<a href="mailto:caalvarez@gmail.com">caalvarez@gmail.com</a>>; <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> Re: [VoiceOps] Sending CNAM to T-Mobile</span></p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Yes… T-Mobile made some sort of change on how they handle CID last month… </span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://www.reddit.com/r/VOIP/comments/5vv0kj/tmobile_now_showing_dynamic_caller_id_name_cnam/?st=j0oatutf&sh=935d2a70">https://www.reddit.com/r/VOIP/comments/5vv0kj/tmobile_now_showing_dynamic_caller_id_name_cnam/?st=j0oatutf&sh=935d2a70</a> </span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><p class="MsoNormal"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span></p><p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> VoiceOps [<a href="mailto:voiceops-bounces@voiceops.org">mailto:voiceops-bounces@voiceops.org</a>] <b>On Behalf Of </b>Carlos Alvarez<br><b>Sent:</b> Friday, March 24, 2017 3:44 PM<br><b>To:</b> <a href="mailto:voiceops@voiceops.org">voiceops@voiceops.org</a><br><b>Subject:</b> [VoiceOps] Sending CNAM to T-Mobile</span></p><p class="MsoNormal"><span lang="EN-US"> </span></p><div><p class="MsoNormal"><span lang="EN-US">One of our customers is claiming that when they call their T-Mobile cell phones, the CLID is correct, but they get CNAM such as "Reception1" and "Lab2". Those are the internal names of the phones. This seems impossible.</span></p><div><p class="MsoNormal"><span lang="EN-US"> </span></p></div><div><p class="MsoNormal"><span lang="EN-US">Anyone heard of this being possible?</span></p></div><div><p class="MsoNormal"><span lang="EN-US"> </span></p></div><div><p class="MsoNormal"><span lang="EN-US">The calls were sent via Onvoy.</span></p></div></div><p class="MsoNormal"><span lang="EN-US">***** Confidentiality Notification***** Privileged/Confidential Information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone. In such case, you should destroy this message and kindly notify the sender by reply email. Opinions, conclusions and other information in this message that do not relate to the official business of Goode Technology Group shall be understood as neither given nor endorsed by GTG. </span></p><p class="MsoNormal"> </p><p class="MsoNormal"><img border="0" width="1" height="1" style="width:.0104in;height:.0104in" id="_x0000_i1025" src="http://t.sidekickopen61.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v4LCS0Vf6xNj7dSCJWW64Jplz1pctGFW55kbNc1k1H6H0?si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8" alt="http://t.sidekickopen61.com/e1t/o/5/f18dQhb0S7ks8dDMPbW2n0x6l2B9gXrN7sKj6v4LCS0Vf6xNj7dSCJWW64Jplz1pctGFW55kbNc1k1H6H0?si=6470560385859584&pi=731bbcde-dbc8-4c22-9cfd-fe6399b8f8f8"></p></div></body></html>