<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The standard is different for toll-free numbers. The standard below seems to be for toll-free port-outs, although some extra ones appear to be added to the ATIS standards for toll-free port-out reject reasons.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Mike<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Mike Ray, MBA, CNE, CTE<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Astro Companies, LLC<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>11523 Palm Brush Trail #401<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Lakewood Ranch, FL 34202<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>DIRECT: call or text 941 600-0207<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><a href="http://www.astrocompanies.com"><span style='color:#0563C1'>http://www.astrocompanies.com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> VoiceOps [mailto:voiceops-bounces@voiceops.org] <b>On Behalf Of </b>Mark Diaz<br><b>Sent:</b> Wednesday, April 5, 2017 6:31 PM<br><b>To:</b> Reinventing Rich <reinventingrich@gmail.com><br><b>Cc:</b> voiceops@voiceops.org<br><b>Subject:</b> Re: [VoiceOps] under what circumstances can a port out request be rejected?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>According to or legal firm, these are the valid disputes:<o:p></o:p></p></div><div id=AppleMailSignature><p class=MsoNormal><o:p> </o:p></p></div><div id=AppleMailSignature><p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:14.0pt;font-family:"Arial",sans-serif;color:#333333'>Valid port dispute reasons</span><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Customer name mismatch/missing 01</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Address mismatch/missing 02</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Contact/Customer Signature missing 03</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Toll Free Shared/Bundled 04</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Signature Date missing or Expired 05</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Sent to Wrong Resp Org 06</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>TFN Not listed on Request 07</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>All Data Mismatch 08</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>LOA/Linking LOA missing 09</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Illegible LOA 11</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>More Recent LOA 12</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Arial",sans-serif'>Unauthorized Contact/customer signature 13</span><span style='font-size:9.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p></div><div id=AppleMailSignature><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Apr 5, 2017, at 6:29 PM, Reinventing Rich <<a href="mailto:reinventingrich@gmail.com">reinventingrich@gmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><p class=MsoNormal>thanks so much everyone. I really want to do right by everyone I just cant find any of these rules regarding porting on the FCC site that isn't specifically for wireless providers and we are a voip provider<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Wed, Apr 5, 2017 at 4:23 PM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><p class=MsoNormal>Our attorney advised that we can reject it for unpaid balances, but not for future revenue based on a contract. I never thought to ask whether early term fees could be assessed immediately so it could be denied. Tread lightly, the FTC/FCC like to take the customer's side. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I think I'd call the customer and ask their intentions.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Wed, Apr 5, 2017 at 3:09 PM, Reinventing Rich <<a href="mailto:reinventingrich@gmail.com" target="_blank">reinventingrich@gmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><p class=MsoNormal>Long story but we bought out a persons 3 year Century Link 3 yr contract and now half a year later we just got a port out request for their main TN. <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Ordinarily I would say hey if you dont like the service no big deal but this is going to hurt bad if they won't pay up what they owe on the contract (at least what we had to pay Century Link) <o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I've never tried to reject someones port out request, can I just reject for lack of payment?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Do I have to give a reason?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Do I just do like all the other providers do to me and make them provide CSR data and keep telling them its wrong... XD<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I'm asking in earnest, I want to be legit but this is really going to hurt the company I work for<o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><p class=MsoNormal>Cheers,<br>Rich Breton<br><br>Give a man a program, you will frustrate him for a day;Teach him how to program, you will frustrate him for a lifetime.<o:p></o:p></p></div></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops">https://puck.nether.net/mailman/listinfo/voiceops</a><o:p></o:p></p></div></blockquote></div></body></html>