<div dir="ltr">The info I found on your site says FaxEnable goes with a $25 unlimited service, not the metered services. Is that correct?<div><br></div><div>We *probably* want to go with a non-proprietary device that connects to us by SIP, but are considering all options. We're already a Vitelity customer for certain types of traffic/numbers.</div><div><br><div><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Apr 27, 2017 at 3:56 PM, Scott Navratil <span dir="ltr"><<a href="mailto:snavratil@vitelity.com" target="_blank">snavratil@vitelity.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p>Thanks for the kind words Keln.<br>
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<p>We actually use a large cluster of fax servers (proprietary) to process the HTTPS fax traffic. You are correct on the Fax Enable devices; they are actually $109 plus shipping and then you pay for usage. They do offer full remote management too.<br>
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<p>Regards,<br>
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<div class="m_-9056429434741363462PlainText">Scott Navratil</div>
<div class="m_-9056429434741363462PlainText">VP, Channel Sales</div>
<div class="m_-9056429434741363462PlainText">Inteliquent d/b/a Vitelity<br>
<a href="tel:(303)%20997-2305" value="+13039972305" target="_blank">303-997-2305</a> (DID)<br>
<a href="tel:(303)%20991-7977" value="+13039917977" target="_blank">303-991-7977</a> (vFax)</div>
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<div id="m_-9056429434741363462divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a><wbr>> on behalf of Keln Taylor <<a href="mailto:kelntaylor@gmail.com" target="_blank">kelntaylor@gmail.com</a>><br>
<b>Sent:</b> Thursday, April 27, 2017 4:28 PM<br>
<b>To:</b> Carlos Alvarez<br>
<b>Cc:</b> <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b>Subject:</b> Re: [VoiceOps] Fax ATAs/devices</font>
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<div dir="ltr">Vitelity fax service is the best I know of. (With or without the FaxEnable device.) I suspect that they are actually using some sort of modem bank to send and receive faxes. (I would love to hear from someone who can confirm or deny this.)
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<div>You don't have to pay for the <u>unlimited </u>FaxEnable service. You can purchase a FaxEnable device from them. (I think they are ~$100), pay a small price for DID, and then pay per minute for faxing.</div>
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<div>All that being said, I would love to find a service that handled fax as well as Vitelity. I only use Vitelity for fax service because I can't find a better option. I am not a huge fan of their support or customer control panel.</div>
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<div>Sincerely,</div>
<div>Keln Taylor</div>
<div><a href="tel:(870)%20204-2121" value="+18702042121" target="_blank">870-204-2121</a></div>
<div><a href="mailto:kelntaylor@gmail.com" target="_blank">kelntaylor@gmail.com</a></div>
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<div class="gmail_quote">On Thu, Apr 27, 2017 at 4:30 PM, Carlos Alvarez <span dir="ltr">
<<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr">Fax is dead. Long live fax.
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<div>We've resisted supporting it, but customers still need it on occasion, and they hate having a separate landline carrier just for a fax line. So I'm wondering what others here use successfully to provide their customers with a "fax line" to a physical
machine. We would only use a handful of them, and only with our customers who have a fully managed service (IE, 2-3ms connection directly to us over MPLS). We run Asterisk and pass T.38 to a few carriers. We currently do fax to e-mail inbound on Asterisk
with no issues. </div>
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<div>Volume is very light, maybe 3-5 per day per customer, so things like the Vitelity FaxEnable don't make economic sense ($25/mo unlimited our cost).</div>
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