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<p>I still think a status page is the answer. <br>
</p>
<p>Opt all new customers in. Most solutions have opt-out links in
the emails. The rest as they say should solve itself. <br>
</p>
<p>Most status systems can support twitter outputs for the
presidentially inclined....though these days maybe snapchat is a a
better notification medium to reach young hip sysadmins, and have
your outages be forgotten about in 15 min. <br>
</p>
<br>
<div class="moz-cite-prefix">On 6/1/2017 2:51 PM, Carlos Alvarez
wrote:<br>
</div>
<blockquote
cite="mid:CAEu0Vi0SuRtNArFgGUD439=TN+PmThwHWeZMXV=xNFf4t5GODQ@mail.gmail.com"
type="cite">
<div dir="ltr">Well, that's really the question. I assume others
are doing it with some success and could tell me what they do.
Perhaps just an e-mail twice a year to all the contacts asking
them to update themselves. These are customers who can respond
to e-mails and click links, but they aren't using RSS,
guaranteed, and may not be using Twitter and the like. Slack?
Not a chance. The only universal thing would be e-mail.
<div><br>
</div>
<div>Also if we were hitting them with daily messages, such
things would make sense. But nobody wants to monitor some
channel for a message every other month.</div>
<div><br>
<div><br>
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<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Jun 1, 2017 at 2:48 PM, Alex
Balashov <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:abalashov@evaristesys.com" target="_blank">abalashov@evaristesys.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">So, if the
customers aren't technically adept or very prudent, how are
you going to get them to self-maintain a list of key
contacts? Or did I misunderstand the goal?<br>
<div class="HOEnZb">
<div class="h5"><br>
-- Alex<br>
<br>
--<br>
Principal, Evariste Systems LLC (<a
moz-do-not-send="true"
href="http://www.evaristesys.com" rel="noreferrer"
target="_blank">www.evaristesys.com</a>)<br>
<br>
Sent from my Google Nexus.<br>
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