<div dir="ltr">Hi All,<div><br></div><div>We're seeing an issue since 6/1/17 where blind transfers from an external number to iPhones on Verizon Wireless don't ring the iPhone. Has anyone else seen this?</div><div><br></div><div>Scenario:</div><div>External caller dials in. Blind transfer is done to the Verizon iPhone. The iPhone never rings.</div><div>External caller dials in. Warm transfer is done to the Verizon iPhone. The iPhone rings.</div><div>Internal caller dials the Verizon iPhone and the iPhone rings.</div><div><br></div><div>We've never seen this issue until 6/1/17. Has anyone else had complaints?</div><div><br></div><div>Thanks<br></div><div>David</div><div><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div>
 <div><table cellspacing="0" cellpadding="0" border="0" style="font-family:Times"><tbody><tr></tr><tr><td valign="top" style="padding:0px;height:114px"><table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td style="padding-bottom:16px"><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:16pt">David Wessell</span><br><span style="margin-top:0px;margin-bottom:10px;color:rgb(153,153,153);font-family:Arial,sans-serif;font-size:9pt"><b>Co-Owner</b>, Ringfree Communications, Inc.</span><br></td></tr><tr><td><a href="http://www.ringfree.com/" target="_blank"><img src="http://ringfree.com/wp-content/uploads/2016/11/Rf-Signature-Logo-long2.png" border="0" width="300" height="60" alt="Ringfree Communications Logo" title="Ringfree Communictions, Inc."></a></td></tr></tbody></table><table cellspacing="0" cellpadding="0" border="0" style="padding-top:8px;padding-left:8px;margin-bottom:10px;border-width:0px 1px 1px;border-right-style:solid;border-bottom-style:solid;border-left-style:solid;border-right-color:rgb(211,238,249);border-bottom-color:rgb(211,238,249);border-left-color:rgb(211,238,249);width:300px;border-top-style:initial;border-top-color:initial;border-bottom-right-radius:6px;border-bottom-left-radius:6px"><tbody><tr style="line-height:20px"><td><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:9pt">Phone: </span></td><td align="left" width="100%" style="padding-left:3px;white-space:nowrap"><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:9pt"><a href="tel:82825750030" style="color:rgb(35,170,225);text-decoration:none" target="_blank">(828) 575-0030 x101</a></span></td></tr><tr style="line-height:20px"><td><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:9pt">Email: </span></td><td align="left" width="100%" style="padding-left:3px;white-space:nowrap"><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:9pt"><a href="mailto:david@ringfree.com" style="color:rgb(35,170,225);text-decoration:none" target="_blank">david@ringfree.com</a></span></td></tr><tr style="line-height:20px"><td><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:9pt">Website: </span></td><td align="left" width="100%" style="padding-left:3px;white-space:nowrap"><span style="color:rgb(97,97,97);font-family:Arial,sans-serif;font-size:9pt"><a href="http://www.ringfree.com" style="color:rgb(35,170,225);text-decoration:none" target="_blank">www.ringfree.com</a></span></td></tr><tr><td colspan="2" style="padding-top:8px;padding-bottom:8px;width:300px"><span style="color:rgb(97,97,97);font-family:Arial;font-size:9pt">824 Locust St. Suite 200 <br>Hendersonville, NC 28792</span></td></tr></tbody></table></td></tr></tbody></table><table cellspacing="0" cellpadding="0" border="0" style="font-family:Times"><tbody><tr><td valign="top" style="padding:0px 0px 8px;width:300px"><a href="https://www.twitter.com/RingfreeCom" style="margin-top:8px;margin-left:0px" target="_blank"><img src="http://ringfree.com/wp-content/uploads/2016/11/tw-icon.png" border="0" width="18" height="18" align="top" alt="Twitter"></a> <a href="http://www.facebook.com/Ringfree" style="margin-left:4px;margin-top:8px" target="_blank"><img src="http://ringfree.com/wp-content/uploads/2016/11/fb-icon.png" border="0" width="18" height="18" align="top" alt="Facebook"></a> <a href="http://www.linkedin.com/company/ringfree-communications-llc" style="margin-left:4px;margin-top:8px" target="_blank"><img src="http://ringfree.com/wp-content/uploads/2016/11/in-icon.png" border="0" width="18" height="18" align="top" alt="LinkedIn"></a></td></tr><tr><td valign="top" style="padding:0px;width:300px"><span style="margin-top:0px;margin-left:0px;margin-bottom:16px;color:rgb(97,97,97);font-size:8pt;font-family:Arial,sans-serif">How was your experience? <br>Tell us by taking our <a href="https://www.supersimplesurvey.com/Survey/16842/signature/" style="text-decoration:none;color:rgb(35,170,225)" target="_blank"><font color="#23AAE1">Customer Service Survey</font></a>.</span></td></tr></tbody></table><table cellspacing="0" cellpadding="0" border="0" style="font-family:Times;margin-top:16px"><tbody><tr><td valign="top" style="padding:0px"><span style="color:rgb(153,153,153);font-family:Arial,sans-serif;font-size:8pt"><b>Confidentiality Note: </b> This e-mail and any attachments are confidential and may be protected by legal privilege. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from your system. Thank you for your cooperation.</span></td></tr></tbody></table> </div>
</div></div></div></div></div></div></div>
</div></div>