<div dir="ltr">I am blaming the switch, <span style="font-size:12.8px">netsapiens in this case, for the outage, as the platform provider, SkySwitch, is blaming netsapiens. Every Time an outage occurs they say they have a new software patch from their switch provider netsapiens, but these patches still don't seem to fix the problem.</span><div><span style="font-size:12.8px"><br></span></div><div><span style="font-size:12.8px">Maybe the other </span><span style="font-size:12.8px">netsapiens shops don't have this problem as they aren't on the scale that SkySwitch is? Maybe </span><span style="font-size:12.8px">netsapiens is great for smaller shops, but the software crashes under high load?</span></div><div><span style="font-size:12.8px"><br></span></div><div><span style="font-size:12.8px">I would love to hear SkySwitchs or </span><span style="font-size:12.8px">netsapiens point of view. </span><span style="font-size:12.8px"><br></span><div><span style="font-size:12.8px"><br></span></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Nov 2, 2017 at 10:31 AM, Peter Rad. <span dir="ltr"><<a href="mailto:peter@4isps.com" target="_blank">peter@4isps.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
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    Why do you blame the switch for outages?<div><div class="h5"><br>
    <br>
    <div class="m_8058784697397622049moz-cite-prefix">On 11/1/2017 11:14 PM, Colton Conor
      wrote:<br>
    </div>
    <blockquote type="cite">
      <div dir="ltr">Matt,
        <div><br>
        </div>
        <div>We use SkySwitch which is the largest netsapiens wholesaler
          out there.I can't remember how many seats they have, but I
          want to say over 50,000.</div>
        <div><br>
        </div>
        <div>Over the past year Skyswitch has monthly outages. Skyswitch
          keeps blaming it on their switch vendor. netsapiens has
          provided multiple patches, but SkySwitch's geo redundant nodes
          keep crashing. </div>
        <div><br>
        </div>
        <div>I don't think netsapiens backend software is anywhere close
          to the quality level of Broadsoft. netsapiens customer facing
          interfaces are much nicer than Broadsoft default portals, but
          I doesn't matter if the switch crashes all the time. It is
          improving, but still you should see how many bugs are fixed in
          each release due to poor coding.</div>
        <div><br>
        </div>
        <div>I am in search of something new as well. Broadsoft
          and netsapiens are no gos for me. </div>
      </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Thu, Oct 26, 2017 at 3:09 PM,
          Matthew Crocker <span dir="ltr"><<a href="mailto:matthew@corp.crocker.com" target="_blank">matthew@corp.crocker.com</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div bgcolor="white" link="#0563C1" vlink="#954F72" lang="EN-US">
              <div class="m_8058784697397622049m_-2977668446306235587WordSection1">
                <p class="MsoNormal"><span style="font-size:11.0pt">Hello,</span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt">I’m
                    a Broadsoft Broadworks shop but I’m looking at
                    alternatives,  Not a YUGE fan of Cisco…</span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt">If
                    you have an opinion on NetSapien as a HostedPBX
                    platform (good, bad, ugly) please send to me on or
                    off list.</span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt"></span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt"> Thanks</span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
                <p class="MsoNormal"><span style="font-size:11.0pt"> </span></p>
                <p class="MsoNormal"><span>-Matt <span class="m_8058784697397622049HOEnZb"><font color="#888888">
                      </font></span></span></p>
                <span class="m_8058784697397622049HOEnZb"><font color="#888888">
                    <p class="MsoNormal"><span> </span></p>
                    <p class="MsoNormal"><span>-- </span></p>
                    <div>
                      <p class="MsoNormal"><span>Matthew Crocker</span></p>
                      <p class="MsoNormal"><span>Crocker Communications,
                          Inc.</span></p>
                    </div>
                    <p class="MsoNormal"><span>President</span></p>
                  </font></span></div>
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            <br>
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    <br>
    </div></div><span class="HOEnZb"><font color="#888888"><pre class="m_8058784697397622049moz-signature" cols="72">-- 
Regards,

Peter Radizeski
RAD-INFO INC
<a href="tel:(813)%20963-5884" value="+18139635884" target="_blank">813.963.5884</a>
<a class="m_8058784697397622049moz-txt-link-freetext" href="http://rad-info.net" target="_blank">http://rad-info.net</a></pre>
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