<div dir="ltr">Hi Matt,<div>Here's what I've done to get close to what you're looking for...</div><div><br></div><div>In the BroadWorks Application Server, set these parameters:</div><div><br></div><blockquote style="margin:0 0 0 40px;border:none;padding:0px"><div><div class="gmail_extra"><div class="gmail_extra"><font face="monospace, monospace">AS_CLI/Interface/SIP></font></div></div></div><div><div class="gmail_extra"><div class="gmail_extra"><font face="monospace, monospace"><b>sendCallCorrelationIDAccess = true</b></font></div></div></div><div><div class="gmail_extra"><div class="gmail_extra"><font face="monospace, monospace"><b>sendCallCorrelationIDNetwork = true</b></font></div></div></div></blockquote><div><div class="gmail_extra"><div><br></div><div><br></div><div>Once you do that, you'll see BroadWorks start to add a header for "related" calls. They will have have a common correlation header (but different call-id) like this:</div><div><br></div></div></div><blockquote style="margin:0 0 0 40px;border:none;padding:0px"><div><div class="gmail_extra"><div><font face="monospace, monospace"><b>X-BroadWorks-Correlation-Info:1126786:1</b></font></div></div></div></blockquote><div><div class="gmail_extra"><div><br></div><div><br></div><div>Then, in <font face="monospace, monospace">voipmonitor.conf </font>you can set this parameter in the sniffer configuration to keep track of that header's value in the database:</div><div><br></div></div></div><blockquote style="margin:0 0 0 40px;border:none;padding:0px"><div><div class="gmail_extra"><div><font face="monospace, monospace"><b>matchheader = X-BroadWorks-Correlation-Info</b></font></div></div></div></blockquote><div><div class="gmail_extra"><div><div class="gmail_signature"><div dir="ltr"><div><font size="1"><b><br></b></font></div><div><br></div><div>VoIPmonitor won't merge them into a single SIP Diagram (at least not that I've found)-- but you should start to see the "related" call legs (with different Call-ID's but the same X-BroadWorks-Correlation-Info header) show up in the "Legs by header" tab when you're looking at a call's details in the VoIPmonitor GUI.</div><div><br></div><div>~Matthew</div><div><br></div><div><br></div><div><br></div><div><br></div></div></div></div>
<br><div class="gmail_quote">On Mon, Jan 22, 2018 at 2:36 PM, Matthew Crocker <span dir="ltr"><<a href="mailto:matthew@corp.crocker.com" target="_blank">matthew@corp.crocker.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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<p class="MsoNormal"><span style="font-size:11pt"> <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">Hello,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">We currently have Broadworks/AcmePacket handling calls to/from customers. We have a couple VoipMon sensors running watching all traffic inside/outside our SBC. Currently calls are presented in VoipMon as
two different calls (PSTN -> Broadworks & Broadworks -> Polycom) or (Polycom -> Broadworks & Broadworks -> PSTN). The Call-id on each call is different, Broadworks generates a new SIP Dialog for the call. If the customer has a hunt group there could
be several INVITEs going out to multiple phones, all with different Call-Id. Does anyone know of a way to get VoipMon to merge the calls into a single CDR/SIP Diagram? Is there a way to configure Broadworks to embed the original Call-Id in the new INVITE
(Parent-Call-Id Header)?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">I’m running R20sp1<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt">Thanks<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">-Matt <span class="gmail-HOEnZb"><font color="#888888"><u></u>
<u></u></font></span></span></p><span class="gmail-HOEnZb"><font color="#888888">
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">-- <u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Matthew Crocker<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">Crocker Communications, Inc.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman",serif">President</span><u></u><u></u></p>
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