<div dir="ltr">Not only must you look at federal law, but many states have specific requirements also. For example, UT has had something stronger than the proposed new federal laws since 2017. They specifically require that the PSAP be able to call the person back no matter what, and to give floor, suite, and room info (not just for hotels, for all users). At this point you should assume that either every phone gets a DID (in a large setting) or at the minimum, the callback number is a ring group for the entire office (what we've done for years in small spaces).<div><br></div><div>All of us need to be seriously looking at all of these new regulations and compliance, and you really need to get on it now. It won't be long before fines start coming down, or worse, you find yourself with a dead person's estate's lawyer at your door. Kari's law was written on a headstone.</div><div><br></div><div>This is going to cost you money. It is my understanding that some of these costs can be passed on, some are just going to be your operational costs. We completely re-wrote our 911 processing a couple years ago, expecting things like this to come about. Now we're going through it again to respond to the specific things that have changed, which weren't all that different from what we expected. We are charging a per-number 911 charge just like our carriers charge us, and the customary per-DID charge for the people who had to have more DIDs added. At this point, we will not turn up a new customer without DIDs unless they are very small. The days when a 50 person company could be behind a single DID are over.</div><div><br></div><div><br></div><div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Fri, Apr 5, 2019 at 6:08 AM Mark Lindsey <<a href="mailto:lindsey@e-c-group.com">lindsey@e-c-group.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="overflow-wrap: break-word;"><div style="overflow-wrap: break-word;">Re 911 requirements -- The SIPNOC conference discusses this kind of thing annually. Eric Burger, CTO of the FCC, did a presentation and Q&A session on it last year. Here are his presentation notes (though without the Q&A):<blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><div><a href="https://www.sipforum.org/download/a-discussion-about-karis-law-act-of-2017/?wpdmdl=3555" target="_blank">https://www.sipforum.org/download/a-discussion-about-karis-law-act-of-2017/?wpdmdl=3555</a></div></blockquote><div><div><br></div><div>Currently, the requirements are not fully defined. The FCC is in the rulemaking phase, and has published this Notice of Proposed Rulemaking: </div><blockquote style="margin:0px 0px 0px 40px;border:none;padding:0px"><div><a href="https://docs.fcc.gov/public/attachments/FCC-18-132A1.pdf" target="_blank">https://docs.fcc.gov/public/attachments/FCC-18-132A1.pdf</a></div></blockquote><div><div><br></div><div><br></div><div><div><br></div><div><ul class="gmail-m_6904251871171922323jqueryFileTree" style="box-sizing:border-box;margin:0px;font-size:16px;line-height:20px;padding:0px;color:rgb(85,85,85);font-family:Helvetica,Verdana,Arial,sans-serif;font-weight:bold"><li class="gmail-m_6904251871171922323ext_pdf gmail-m_6904251871171922323file" style="box-sizing:border-box;list-style:none;padding:0px 0px 0px 20px;margin:0px;font-weight:normal;background-image:url("");background-position:0px 4px;background-repeat:no-repeat"><a href="https://www.sipforum.org/download/a-discussion-about-karis-law-act-of-2017/?wpdmdl=3555" rel="https://www.sipforum.org/download/a-discussion-about-karis-law-act-of-2017/?wpdmdl=3555" style="box-sizing:border-box;color:rgb(51,51,51);text-decoration:none;display:block;padding:4px 2px" target="_blank">A Discussion about Kari’s Law Act of 2017<i class="gmail-m_6904251871171922323icon-info" style="box-sizing:border-box;display:inline-block;width:16px;height:16px;background-image:url("");margin:0px 0px 0px 6px;background-position:50% 50%;background-repeat:no-repeat"></i><small class="gmail-m_6904251871171922323pull-right gmail-m_6904251871171922323text-muted" style="box-sizing:border-box;font-size:13.6px;color:rgb(119,119,119);float:right">12.11.2018</small></a><p class="gmail-m_6904251871171922323term-description" style="box-sizing:border-box;margin:0px 0px 1em;background-color:rgb(238,238,238);font-size:14px;padding:10px">Presented by Dr. Eric Burger, FCC CTO. H.R. 582, commonly known as “Kari’s Law Act of 2017,” amends the Communications Act of 1934, and is named in honor of Kari Hunt Dunn whose tragic death in 2013 alerted the nation to the dangers of requiring a dialing prefix to access 911. Due to the advocacy of Hank Hunt, Kari’s father, Americans across the land will benefit from easier access to 911 when connecting to the service from certain private phone systems. Kari’s Law requires multi-Line telephone systems, like Unified Communications (UC) platforms, to allow users to dial 911 without requiring any prefix, post-fix or trunk access code. In addition to the direct dialing provision, Kari’s Law also requires that on-site notifications be issued when someone calls 911. Current FCC CTO Dr. Eric Burger will provide more information about this new law, the requirements under the law, and its impact on individuals and businesses today.</p></li></ul><div><br></div><div>My company also has an upcoming class on laws/regulations for Voice network engineers & technicians that will cover Kari's Law, though from an engineering perspective, not a lawyer's. I am not a lawyer.</div><div><br></div><div><br><div>
<div style="overflow-wrap: break-word;"><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div><span style="font-size:9px"><font color="#054a8a" face="Arial Black" style="line-height:normal"><b>Mark R Lindsey, SMTS </b></font><font color="#054a8a" face="Arial Black" style="line-height:normal"><b><br></b></font></span><div style="line-height:normal;font-family:-webkit-standard"><font color="#054a8a" face="Arial Black"><b style="font-size:9px">+1-229-316-0013</b></font></div><div style="line-height:normal;font-family:-webkit-standard"><font color="#054a8a" face="Arial Black"><b style="font-size:9px"><a href="mailto:mark@ecg.co" target="_blank">mark@ecg.co</a></b></font></div><font color="#054a8a" face="Arial Black" style="line-height:normal"><b style="font-size:9px"><a href="http://ecg.co/lindsey/" target="_blank">http://ecg.co/lindsey/</a></b></font></div><div><font color="#054a8a" face="Arial Black" style="line-height:normal"><b style="font-size:9px"><br></b></font></div></div></div><br class="gmail-m_6904251871171922323Apple-interchange-newline">
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<div><br><blockquote type="cite"><div>On Apr 4, 2019, at 12:08 PM, Jason Kuylen <<a href="mailto:kuylenj@eastex.com" target="_blank">kuylenj@eastex.com</a>> wrote:</div><br class="gmail-m_6904251871171922323Apple-interchange-newline"><div><div class="gmail-m_6904251871171922323WordSection1" style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">I’ve never heard of any other 911 requirement for hotel or business phones outside of not have to dial 9 to dial 911, ie 9911. Kari’s Law.<u></u><u></u></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Can anyone provide a link with more information?<u></u><u></u></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><u></u> <u></u></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">Thanks.<u></u><u></u></div></div><br style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><span style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;float:none;display:inline">Important/Confidential: This communication and any files or documents attached to it are intended only for the use of the person(s) or entity to which it is addressed. It contains information that may be confidential and exempt from disclosure under applicable law. If you are not the intended recipient of this communication, you are hereby notified that the copying, disclosure, distribution, storage, retransmission or other use of this communication is strictly prohibited. If you have received this communication by mistake, please notify the sender immediately and destroy all forms of this communication (electronic or paper). _______________________________________________</span><br style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><span style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;float:none;display:inline">VoiceOps mailing list</span><br style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><a href="mailto:VoiceOps@voiceops.org" style="color:rgb(149,79,114);text-decoration:underline;font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px" target="_blank">VoiceOps@voiceops.org</a><br style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><a href="https://puck.nether.net/mailman/listinfo/voiceops" style="color:rgb(149,79,114);text-decoration:underline;font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a><br style="font-family:Helvetica;font-size:14px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"></div></blockquote></div><br></div></div></div></div></div></div><br><br><div>
<div style="overflow-wrap: break-word;"><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div><span style="font-size:9px"><font color="#054a8a" face="Arial Black" style="line-height:normal"><b>Mark R Lindsey, SMTS </b></font><font color="#054a8a" face="Arial Black" style="line-height:normal"><b><br></b></font></span><div style="line-height:normal;font-family:-webkit-standard"><font color="#054a8a" face="Arial Black"><b style="font-size:9px">+1-229-316-0013</b></font></div><div style="line-height:normal;font-family:-webkit-standard"><font color="#054a8a" face="Arial Black"><b style="font-size:9px"><a href="mailto:mark@ecg.co" target="_blank">mark@ecg.co</a></b></font></div><font color="#054a8a" face="Arial Black" style="line-height:normal"><b style="font-size:9px"><a href="http://ecg.co/lindsey/" target="_blank">http://ecg.co/lindsey/</a></b></font></div><div><font color="#054a8a" face="Arial Black" style="line-height:normal"><b style="font-size:9px"><br></b></font></div></div></div><br class="gmail-m_6904251871171922323Apple-interchange-newline">
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