<div dir="ltr">The issue seems to have been resolved as of about 1.5 hours ago. KPN had a statement on their site that they were having issues.<div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 24, 2019 at 2:00 PM Jared Geiger <<a href="mailto:jared@compuwizz.net">jared@compuwizz.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Test calls via ibasis to Amsterdam landlines connected immediately.</div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 24, 2019 at 10:34 AM Dovid Bender <<a href="mailto:dovid@telecurve.com" target="_blank">dovid@telecurve.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">I just got this from BT.<div><br></div><div><span style="font-family:Verdana,Arial,Helvetica">Dear customer</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">KPN are facing a major outage in the Netherlands affecting both fixed and mobile networks so I am surprised to see you can connect to this number via another carrier.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Below is the update broadcast by KPN</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Subject: Multiple regions of telephony problems.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Segment: Fixed</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Network: IMS</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Affected services: VoIP</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Area: Northeast, Northwest, Middle, Southeast, Southwest</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Impact:</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">24-06-2019 15:54 hours:</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Telephony problems.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">KPN internal telephony is no longer possible.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">All Service Desks are not reachable by telephone, both internally and externally.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Mobile calling in multiple regions is not possible.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Other providers outside KPN also experience problems with telephony.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Impact is collected further.</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Start impact: 24-06-2019 15:54 hrs.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Expected recovery: 24-06-2019 8:00 PM.</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Cause: Unknown.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Promotion by: SQC Services</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Progress: 24/06/2019 5:06 PM.</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Due to the impact, the incident has been scaled up to code RED. At present there are problems with mobile and landline calls throughout the Netherlands. The cause seems to be in the Titan platform. There also seems to be an impact with other Dutch parties. KPN Service Desk are unreachable. A message has been posted on KPN.com, a media statement is being made. Another update will follow around 6:00 PM.</span><br style="font-family:Verdana,Arial,Helvetica"><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">As such there is nothing we can do to improve the situation</span><br style="font-family:Verdana,Arial,Helvetica"><span style="font-family:Verdana,Arial,Helvetica">Apologies for the inconvenience</span>  <br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jun 24, 2019 at 12:40 PM Dovid Bender <<a href="mailto:dovid@telecurve.com" target="_blank">dovid@telecurve.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hi,<div><br></div><div>We received a spoke in tickets for people trying to call the Netherlands. Sample numbers are working via Verizon Wireless in the US but failing with all major carriers such as:<br>BT</div><div>BICS</div><div>N2P</div><div>Voxbeam (tier2)</div><div><br></div><div>I am also able to call via Verizon Europe. Anyone have any idea what maybe going on?</div><div><br></div><div><br></div></div>
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