<div dir="ltr">Izzy - are you looking for software that JUST does the work flow visualization, or like a CPAAS designer? <div><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Sun, Jul 28, 2019 at 10:32 AM Izzy Goldstein - TeleGo <<a href="mailto:igoldstein@telego.net">igoldstein@telego.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">Hi all</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">i am looking for a workflow software that i can use to design a workflow for incoming calls, </div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">- if it is currently during business hours </div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">- they hear a list of options to press (different language)</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">- if they press 1 for english , they will hear other greetings with other set of options etc</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">i want to design this workflow so that its easy to hand off to the department that sets up new accounts, and they will know how to design the PBX for this client based on the workflow </div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">what software do you use?</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">what software did you use ?</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">what software have you heard of, that can do this ?</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div><div><br></div>-- <br><div dir="ltr" class="gmail-m_-4717794491573816908gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-size:12.8px"><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap">Izzy Goldstein </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;font-style:italic;vertical-align:baseline;white-space:pre-wrap">Chief Technology Officer </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Main: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(212)%20477-1000" value="+12124771000" style="color:rgb(17,85,204)" target="_blank">(212) 477-1000 x 2085</a></span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Direct: </span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><a href="tel:(929)%20477-2085" value="+19294772085" style="color:rgb(17,85,204)" target="_blank">(929) 477-2085</a></span></p><p dir="ltr" style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);line-height:1.2;margin-top:0pt;margin-bottom:0pt"><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap">Website:</span><span style="font-size:13.3333px;font-family:arial;color:rgb(17,85,204);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span><a href="http://www.telego.net/" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap">www.telego.com</span></a><span style="font-size:13.3333px;font-family:arial;color:rgb(67,67,67);background-color:transparent;vertical-align:baseline;white-space:pre-wrap"> </span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:12.8px"></span><span style="font-size:12.8px"><br></span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><a href="http://www.telego.com/" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><span style="font-size:13.3333px;font-family:arial;background-color:transparent;font-weight:700;text-decoration:underline;vertical-align:baseline;white-space:pre-wrap"><img src="https://lh4.googleusercontent.com/Ze7NkT2QtotXfVWbpWXrpSMRIcAdqb0Ci0_RZsAjQzmRrd-_v02-O86QlqwZnGUE8SlBECXBvJUPXSH7ZRyDvDVeaXQFSS5SiA4gan112DN-0s2D3prRdt2UeUprZQEo1YmUFfZ7" width="182" height="54" style="border: none;"></span></a></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span 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