<div dir="ltr"><div>Sorry, I was unclear, we don't use OmniGraffle for generic everyday call flows. In fact we don't do anything visual and just discuss it with the customer. I realize this doesn't scale and that's what you need to do. We use OmniGraffle for network drawings, conceptual call flows that are highly customized (no templates), and for business processes where we are integrating communications. Everything is a one-off for us.</div><div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Jul 30, 2019 at 7:26 AM Izzy Goldstein - TeleGo <<a href="mailto:igoldstein@telego.net">igoldstein@telego.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div style="font-family:monospace,monospace;color:rgb(0,0,0)">Hi Carlos, can you (or you reading this), share some templates / workflows you have created previously ?</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 29, 2019 at 9:01 PM Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">OmniGraffle has been my go-to for a long time, and users seem to get it immediately if I send them something or ask them to draw what they want.<div><br></div><div>Alex, I'm surprised you're willing to accept Gliffy's monthly payment model... But I'm going to give it a whirl also.</div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jul 29, 2019 at 1:02 PM Pete Mundy <<a href="mailto:pete@fiberphone.co.nz" target="_blank">pete@fiberphone.co.nz</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><br>
Oh. So you just want some generic diagramming software?<br>
<br>
If you're using macOS, try OmniGraffle:<br>
<br>
<a href="https://www.omnigroup.com/omnigraffle/" rel="noreferrer" target="_blank">https://www.omnigroup.com/omnigraffle/</a><br>
<br>
No affiliation.<br>
<br>
Pete<br>
<br>
> On 30/07/2019, at 6:57 AM, Izzy Goldstein - TeleGo <<a href="mailto:igoldstein@telego.net" target="_blank">igoldstein@telego.net</a>> wrote:<br>
> <br>
> you onto what im looking for, yes<br>
> <br>
> but, the integration to the PBX is not needed now,<br>
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