<div dir="ltr">You tagged the wrong Carlos, but I assume that's for me. It fails via Bandwidth and Inteliquent, as well as a couple aggregators I tried. It's clear this is a problem on RC's end.<div><br></div><div>Here is one of the answers from Bandwidth:</div><div><span style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px">Hey Carlos,</span><br style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px"><br style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px"><span style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px">Thank you for the update. Like Ryan mentioned last week, this is due to a bigger issue that our teams are still working to get resolved with the RCLEC terminating carrier that is having the issue. When they are able to implement a fix on their end, this should resolve any issues to these RCLEC numbers. </span><br style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px"><br style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px"><span style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px">I'll move forward with closing this support ticket, but if you would like to reengage us with this issue, please respond to this message and it'll reopen the ticket.</span><br style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px"><br style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px"><span style="color:rgb(43,46,47);font-family:"Lucida Sans Unicode","Lucida Grande",Tahoma,Verdana,sans-serif;font-size:14px">Thanks!</span><br></div><div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Dec 2, 2019 at 1:42 PM Dovid Bender <<a href="mailto:dovid@telecurve.com">dovid@telecurve.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Izzy - If you do a dip it comes back to RC.<div><br></div><div><a class="gmail_plusreply" id="gmail-m_-1364774883025116622plusReplyChip-0" href="mailto:carlosm3011@gmail.com" target="_blank">@Carlos M. Martinez</a> I am sure the customer that did the port will call RC if their clients can't call them. FYI: It is working from VZ wireless. Where is not working from?<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Dec 2, 2019 at 3:37 PM Izzy Goldstein - TeleGo <<a href="mailto:igoldstein@telego.net" target="_blank">igoldstein@telego.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">Make sure the gaining carrier re-announces the number LRN</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)">maybe the port got stuck somewhere, and some carrier left the number in their switch ?</div><div class="gmail_default" style="font-family:monospace,monospace;color:rgb(0,0,0)"><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Dec 2, 2019 at 3:12 PM Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">We have a customer who needs to communicate with a Ring Central customer, but none of our carriers or even aggregators can reach this particular number. Bandwidth, Intelliquent, and a number of others all fail. This seems to be a problem on RC's end, but I have no idea how to reach them. The terminating number is 7195424485, for a business in Pueblo, CO. The number worked fine from us until the customer moved to RC.<div><br></div></div>
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