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<font size="-1"><font face="Arial">Good morning, <br>
<br>
We've got a request from one of our SIP trunk customers, asking
us to provide an automated recorded message should their inbound
call volume unexpectedly exceed their trunk capacity (rather
than a busy signal). They don't want to have the calls
rerouted, or answered, per se, or have people leave a message -
just an announcement that they have a situation that has
resulted in an excessive call volume, and asking people to call
back.<br>
<br>
This is the first time we've gotten such a request, and it
doesn't look like a common SP service offering. Normally,
customers just provide an alternate overflow destination for us
to send the calls to. Are there any other service providers who
have offered this kind of failover/overflow service for
exceeding trunk capacity, and, if so, how did you price the
service? Please feel free to contact me directly, if you have
any suggestions.<br>
</font></font>
<pre class="moz-signature" cols="72">--
Deborah McDuffie
Sales Engineer
Socket Telecom
(573) 817-0000, ext 157
<a class="moz-txt-link-abbreviated" href="mailto:dmcduffie@socket.net">dmcduffie@socket.net</a></pre>
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