<div dir="ltr">We do dial plan-level number replacements before it hits our carrier trunks for most things. The only thing we send out trunks is 933 and 911. 933 is our carriers' emergency location test number. It reads back your ANI that you're sending them, and then the address straight out of your ALI database that is on record for that TN.<div><br>Aside from 611 also going to our main auto attendant similar to Carlos, we also route "411" to FREE411 (1-800-FREE-411), so there's no chance of getting dinged by carriers for routing a information call versus just blocking it. 811 we're routing to the respective customer's states utility locating toll-free number.<br>.In Chicago and other similar jurisdiction customers, we setup separate dial plans for them so 311 routes to the non-emergency call centers they have for their cities.For example in Chicago, we strip any request for 311 and send it to 312-744-5000.<br> <div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div 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<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Intelliquent testing is on 933<u></u><u></u></p>
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<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From: </span></b><span style="font-size:12pt;color:black">VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>> on behalf of Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>><br>
<b>Date: </b>Tuesday, March 24, 2020 at 11:21 AM<br>
<b>To: </b>"<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>" <<a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a>><br>
<b>Subject: </b>Re: [VoiceOps] Three Digit Numbers<u></u><u></u></span></p>
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<p class="MsoNormal">We're in the US, and yes 811 is the underground utility line, but I don't think any of our carriers will pass it. I don't recall the details on who does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 711/811.
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<p class="MsoNormal">Yeah, I just tried 811 to Intelliquent and it read back my phone number.<u></u><u></u></p>
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<p class="MsoNormal">On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>> wrote:<u></u><u></u></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">What country is this? I believe 811 is supposed to be a USA-wide number to call for locating utilities for digging projects.<u></u><u></u></span></p>
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Mike Hammett<br>
Intelligent Computing Solutions<br>
<a href="http://www.ics-il.com" target="_blank">http://www.ics-il.com</a><br>
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<br>
Midwest Internet Exchange<br>
<a href="http://www.midwest-ix.com" target="_blank">http://www.midwest-ix.com</a><br>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><b><span style="font-size:12pt;font-family:Helvetica;color:black">From:
</span></b><span style="font-size:12pt;font-family:Helvetica;color:black">"Carlos Alvarez" <<a href="mailto:caalvarez@gmail.com" target="_blank">caalvarez@gmail.com</a>><br>
<b>To: </b><a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br>
<b>Sent: </b>Tuesday, March 24, 2020 10:10:37 AM<br>
<b>Subject: </b>Re: [VoiceOps] Three Digit Numbers<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Helvetica;color:black">We don't handle any others in a traditional way. Well, 611 is actually in place, to our support line, but it has never once been used. 811 and 711 are used for 911 testing
without a real 911 call, as carriers mostly use those for automated systems that return your 911 info.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Helvetica;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Helvetica;color:black">On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>> wrote:<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">What three digit numbers are commonly in use and how are people routing them?
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Obviously there's 911 and that has a whole routing ecosystem.<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">What about 811? 311? X11?<u></u><u></u></span></p>
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<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><u></u> <u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">What other special numbers are people handling?<u></u><u></u></span></p>
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<p class="MsoNormal" style="margin-bottom:12pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black"><br>
<br>
-----<br>
Mike Hammett<br>
Intelligent Computing Solutions<br>
<a href="http://www.ics-il.com" target="_blank">http://www.ics-il.com</a><br>
<br>
<br>
<br>
Midwest Internet Exchange<br>
<a href="http://www.midwest-ix.com" target="_blank">http://www.midwest-ix.com</a><br>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Helvetica;color:black">_______________________________________________<br>
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<p class="MsoNormal"><span style="font-size:12pt;font-family:Helvetica;color:black"><br>
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