<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>Are we supposed to be providing the intelligence in how to route those calls? IE: Customer is in the City of Chicago, so route it to the city's Digger 10 digit, whereas if the customer is anywhere else in Illinois, route it to the state's JULIE 10 digit?<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Paul Timmins" <paul@timmins.net><br><b>To: </b>"Carlos Alvarez" <caalvarez@gmail.com><br><b>Cc: </b>voiceops@voiceops.org<br><b>Sent: </b>Tuesday, March 24, 2020 10:14:18 AM<br><b>Subject: </b>Re: [VoiceOps] Three Digit Numbers<br><br>711 and 811 have federal mandates to go to telecommunications relay service and one call facilities flagging services respectively. Be careful about working like that.<br class="">
<div><br class=""><blockquote class=""><div class="">On Mar 24, 2020, at 11:10 AM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" class="" target="_blank">caalvarez@gmail.com</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div dir="ltr" class="">We don't handle any others in a traditional way. Well, 611 is actually in place, to our support line, but it has never once been used. 811 and 711 are used for 911 testing without a real 911 call, as carriers mostly use those for automated systems that return your 911 info.</div><br class=""><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net" class="" target="_blank">voiceops@ics-il.net</a>> wrote:<br class=""></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class=""><div style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" class="">What three digit numbers are commonly in use and how are people routing them?<div class=""><br class=""></div><div class="">Obviously there's 911 and that has a whole routing ecosystem.</div><div class="">What about 811? 311? X11?</div><div class=""><br class=""></div><div class=""><br class=""></div><div class="">What other special numbers are people handling?<br class=""><br class=""><div class=""><span class=""></span><br class=""><br class="">-----<br class="">Mike Hammett<br class="">Intelligent Computing Solutions<br class=""><a href="http://www.ics-il.com/" target="_blank" class="">http://www.ics-il.com</a><br class=""><br class=""><br class=""><br class="">Midwest Internet Exchange<br class=""><a href="http://www.midwest-ix.com/" target="_blank" class="">http://www.midwest-ix.com</a><br class=""><br class=""><span class=""></span><br class=""></div></div></div></div>_______________________________________________<br class="">
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