<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'>Right. The "more details" is the part I'm looking to build a library of.<br><br><div><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Brandon Svec" <bsvec@teamonesolutions.com><br><b>To: </b>"Mike Hammett" <voiceops@ics-il.net><br><b>Cc: </b>"Paul Timmins" <paul@timmins.net>, "Voiceops.org" <voiceops@voiceops.org><br><b>Sent: </b>Wednesday, March 25, 2020 11:42:15 AM<br><b>Subject: </b>Re: [VoiceOps] Three Digit Numbers<br><br><div dir="ltr"><div dir="ltr"><div class="gmail_default" style="font-family:monospace,monospace">NANPA defines normal uses for Nxx and refers to local regulators for more details: </div><div class="gmail_default" style="font-family:monospace,monospace"><a href="https://nationalnanpa.com/number_resource_info/n11_codes.html" target="_blank">https://nationalnanpa.com/number_resource_info/n11_codes.html</a><br></div><div class="gmail_default" style="font-family:monospace,monospace"><br></div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr" style="font-size:12.8px"><table width="300" border="0" style="font-size:12.8px"><tbody><tr><td style="font-family:"Courier New",Courier,monospace;font-stretch:normal;font-size:12px;padding-top:15px;padding-bottom:10px;border-top-style:solid;border-top-width:1px;border-top-color:rgb(255,255,255)"><strong><font color="#1d0299"></font>Security Made Simple with Cisco Meraki: </strong><a href="http://bit.ly/MerakiSecure" target="_blank">http://bit.ly/MerakiSecure</a><strong><br><img width="96" height="32" src="http://www.teamonesolutions.com/wp-content/uploads//header_logo.png"><br><font color="#000000">Brandon Svec</font></strong><font color="#000000"> <br><a href="https://www.cslb.ca.gov/OnlineServices/CheckLicenseII/LicenseDetail.aspx?LicNum=822064" target="_blank">CA C-7 Lic. #822064</a><br></font><font face="tahoma, sans-serif" style="font-size:12.8px"><font color="#999999">.ılı.ılı. </font></font><font color="#999999" style="font-size:small;font-family:tahoma,sans-serif">Cisco</font><font color="#7ac043" style="font-size:small;font-family:tahoma,sans-serif"> Meraki </font><font color="#999999" size="1" style="font-family:tahoma,sans-serif">CMNA</font><font color="#000000"><br></font><b><a href="tel:15106862204" style="color:rgb(17,85,204)" target="_blank">15106862204</a> voice | sms<br></b><span style="color:rgb(29,2,153)"><strong><a href="https://teamonesolutions.com/" style="color:rgb(17,85,204)" target="_blank">teamonesolutions.com</a></strong> </span><br><b><br></b></td></tr></tbody></table></div><div dir="ltr" style="font-size:12.8px"><br></div></div><div dir="ltr" style="font-size:12.8px"><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Wed, Mar 25, 2020 at 6:25 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div><div style="font-family:arial,helvetica,sans-serif;font-size:10pt;color:rgb(0,0,0)">Other than <a href="http://voip-info.org" target="_blank">voip-info.org</a>, is there a voice-centric WIKI out there that we may be able to crowd-source this information? I'd be up for contributing the information I collect for my coverage area to some central repository.<br><br><div><span></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br><a href="http://www.ics-il.com" target="_blank">http://www.ics-il.com</a><br><br><br><br>Midwest Internet Exchange<br><a href="http://www.midwest-ix.com" target="_blank">http://www.midwest-ix.com</a><br><br><span></span><br></div><br><hr id="gmail-m_8136827331891943332zwchr"><div style="color:rgb(0,0,0);font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt"><b>From: </b>"Paul Timmins" <<a href="mailto:paul@timmins.net" target="_blank">paul@timmins.net</a>><br><b>To: </b>"Mike Hammett" <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>><br><b>Cc: </b>"Ken Mix" <<a href="mailto:ken.mix@clearfly.net" target="_blank">ken.mix@clearfly.net</a>>, <a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Sent: </b>Wednesday, March 25, 2020 8:15:39 AM<br><b>Subject: </b>Re: Three Digit Numbers<br><br>Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) routes on the county level.<br>
<div><br><blockquote><div>On Mar 25, 2020, at 8:06 AM, Mike Hammett <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>> wrote:</div><br><div><div style="font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none;font-family:arial,helvetica,sans-serif;font-size:10pt">I take it there's no authoritative list of what geographies need to send what N11 calls where?<br><br><div><span></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br><a href="http://www.ics-il.com/" style="color:blue;text-decoration:underline" target="_blank">http://www.ics-il.com</a><br><br><br><br>Midwest Internet Exchange<br><a href="http://www.midwest-ix.com/" style="color:blue;text-decoration:underline" target="_blank">http://www.midwest-ix.com</a><br><br><span></span><br></div><br><hr id="gmail-m_8136827331891943332zwchr"><div style="font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt"><b>From:<span> </span></b>"Ken Mix" <<a href="mailto:ken.mix@clearfly.net" target="_blank">ken.mix@clearfly.net</a>><br><b>To:<span> </span></b>"Mike Hammett" <<a href="mailto:voiceops@ics-il.net" target="_blank">voiceops@ics-il.net</a>>, "Paul Timmins" <<a href="mailto:paul@timmins.net" target="_blank">paul@timmins.net</a>><br><b>Cc:<span> </span></b><a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Sent:<span> </span></b>Tuesday, March 24, 2020 11:29:59 AM<br><b>Subject:<span> </span></b>RE: Three Digit Numbers<br><br><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">If there's something standardized out there, I’d love to see a link to it. We have a nationwide US footprint and had to build an internal system to handle routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain tracking down all of the numbers we need to translate to, though.</div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </p><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">We’re a pretty small business-only carrier, and volume to non-911 N11 numbers is low, but not insignificant. Current N11 call counts in 2020:</div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </p><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">211 - 270</div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">311 - 82</div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">511 - 67</div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">711 - 34</div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif">811 - 323</div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </p><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </p><div><div style="border-style:solid none none;border-top-width:1pt;border-top-color:rgb(225,225,225);padding:3pt 0in 0in"><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><b>From:</b><span> </span>VoiceOps <<a href="mailto:voiceops-bounces@voiceops.org" target="_blank">voiceops-bounces@voiceops.org</a>><span> </span><b>On Behalf Of<span> </span></b>Mike Hammett<br><b>Sent:</b><span> </span>Tuesday, March 24, 2020 09:25<br><b>To:</b><span> </span>Paul Timmins <<a href="mailto:paul@timmins.net" target="_blank">paul@timmins.net</a>><br><b>Cc:</b><span> </span><a href="mailto:voiceops@voiceops.org" target="_blank">voiceops@voiceops.org</a><br><b>Subject:</b><span> </span>Re: [VoiceOps] Three Digit Numbers</div></div></div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"> </p><div><p class="MsoNormal" style="margin:0in 0in 12pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif">Are we supposed to be providing the intelligence in how to route those calls? IE: Customer is in the City of Chicago, so route it to the city's Digger 10 digit, whereas if the customer is anywhere else in Illinois, route it to the state's JULIE 10 digit?</span></p><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br><a href="http://www.ics-il.com/" style="color:blue;text-decoration:underline" target="_blank">http://www.ics-il.com</a><br><br><br><br>Midwest Internet Exchange<br><a href="http://www.midwest-ix.com/" style="color:blue;text-decoration:underline" target="_blank">http://www.midwest-ix.com</a><br><br><br></span></div></div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"> </span></p><div class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif;text-align:center"><span style="font-size:10pt;font-family:Arial,sans-serif"><hr size="2" width="100%" align="center" id="gmail-m_8136827331891943332zwchr"></span></div><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><b><span style="font-size:12pt;font-family:Helvetica,sans-serif">From:<span> </span></span></b><span style="font-size:12pt;font-family:Helvetica,sans-serif">"Paul Timmins" <<a href="mailto:paul@timmins.net" style="color:blue;text-decoration:underline" target="_blank">paul@timmins.net</a>><br><b>To:<span> </span></b>"Carlos Alvarez" <<a href="mailto:caalvarez@gmail.com" style="color:blue;text-decoration:underline" target="_blank">caalvarez@gmail.com</a>><br><b>Cc:<span> </span></b><a href="mailto:voiceops@voiceops.org" style="color:blue;text-decoration:underline" target="_blank">voiceops@voiceops.org</a><br><b>Sent:<span> </span></b>Tuesday, March 24, 2020 10:14:18 AM<br><b>Subject:<span> </span></b>Re: [VoiceOps] Three Digit Numbers<br><br>711 and 811 have federal mandates to go to telecommunications relay service and one call facilities flagging services respectively. Be careful about working like that.</span></div><div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif"> </span></p><blockquote style="margin-top:5pt;margin-bottom:5pt"><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif">On Mar 24, 2020, at 11:10 AM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" style="color:blue;text-decoration:underline" target="_blank">caalvarez@gmail.com</a>> wrote:</span></div></div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif"> </span></p><div><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif">We don't handle any others in a traditional way.  Well, 611 is actually in place, to our support line, but it has never once been used.  811 and 711 are used for 911 testing without a real 911 call, as carriers mostly use those for automated systems that return your 911 info.</span></div></div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif"> </span></p><div><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif">On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net" style="color:blue;text-decoration:underline" target="_blank">voiceops@ics-il.net</a>> wrote:</span></div></div><blockquote style="border-style:none none none solid;border-left-width:1pt;border-left-color:rgb(204,204,204);padding:0in 0in 0in 6pt;margin-left:4.8pt;margin-right:0in"><div><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif">What three digit numbers are commonly in use and how are people routing them?</span></div><div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"> </span></p></div><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif">Obviously there's 911 and that has a whole routing ecosystem.</span></div></div><div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif">What about 811? 311? X11?</span></div></div><div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"> </span></p></div><div><p class="MsoNormal" style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"> </span></p></div><div><p class="MsoNormal" style="margin:0in 0in 12pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif">What other special numbers are people handling?</span></p><div><p class="MsoNormal" style="margin:0in 0in 12pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:Arial,sans-serif"><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br><a href="http://www.ics-il.com/" style="color:blue;text-decoration:underline" target="_blank">http://www.ics-il.com</a><br><br><br><br>Midwest Internet Exchange<br><a href="http://www.midwest-ix.com/" style="color:blue;text-decoration:underline" target="_blank">http://www.midwest-ix.com</a><br><br></span></p></div></div></div></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif">_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" style="color:blue;text-decoration:underline" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" style="color:blue;text-decoration:underline" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a></span></div></blockquote></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif">_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" style="color:blue;text-decoration:underline" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" style="color:blue;text-decoration:underline" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a></span></div></div></blockquote></div><div style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Helvetica,sans-serif"><br><br>_______________________________________________<br>VoiceOps mailing list<br><a href="mailto:VoiceOps@voiceops.org" style="color:blue;text-decoration:underline" target="_blank">VoiceOps@voiceops.org</a><br><a href="https://puck.nether.net/mailman/listinfo/voiceops" style="color:blue;text-decoration:underline" target="_blank">https://puck.nether.net/mailman/listinfo/voiceops</a></span></div></div></div></div></div></div></div></blockquote></div><br></div><br></div></div>_______________________________________________<br>
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