<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">Definitely not. Especially with stuff like 2-1-1 which (at least in Michigan) routes on the county level.<br class="">
<div><br class=""><blockquote type="cite" class=""><div class="">On Mar 25, 2020, at 8:06 AM, Mike Hammett <<a href="mailto:voiceops@ics-il.net" class="">voiceops@ics-il.net</a>> wrote:</div><br class="Apple-interchange-newline"><div class=""><div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: arial, helvetica, sans-serif; font-size: 10pt;" class="">I take it there's no authoritative list of what geographies need to send what N11 calls where?<br class=""><br class=""><div class=""><span name="x" class=""></span><br class=""><br class="">-----<br class="">Mike Hammett<br class="">Intelligent Computing Solutions<br class=""><a href="http://www.ics-il.com/" style="color: blue; text-decoration: underline;" class="">http://www.ics-il.com</a><br class=""><br class=""><br class=""><br class="">Midwest Internet Exchange<br class=""><a href="http://www.midwest-ix.com/" style="color: blue; text-decoration: underline;" class="">http://www.midwest-ix.com</a><br class=""><br class=""><span name="x" class=""></span><br class=""></div><br class=""><hr id="zwchr" class=""><div style="font-weight: normal; font-style: normal; text-decoration: none; font-family: Helvetica, Arial, sans-serif; font-size: 12pt;" class=""><b class="">From:<span class="Apple-converted-space"> </span></b>"Ken Mix" <<a href="mailto:ken.mix@clearfly.net" class="">ken.mix@clearfly.net</a>><br class=""><b class="">To:<span class="Apple-converted-space"> </span></b>"Mike Hammett" <<a href="mailto:voiceops@ics-il.net" class="">voiceops@ics-il.net</a>>, "Paul Timmins" <<a href="mailto:paul@timmins.net" class="">paul@timmins.net</a>><br class=""><b class="">Cc:<span class="Apple-converted-space"> </span></b><a href="mailto:voiceops@voiceops.org" class="">voiceops@voiceops.org</a><br class=""><b class="">Sent:<span class="Apple-converted-space"> </span></b>Tuesday, March 24, 2020 11:29:59 AM<br class=""><b class="">Subject:<span class="Apple-converted-space"> </span></b>RE: Three Digit Numbers<br class=""><br class=""><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">If there's something standardized out there, I’d love to see a link to it. We have a nationwide US footprint and had to build an internal system to handle routing to 211, 311, 511, 711 & 811 based on calling number. It was a real pain tracking down all of the numbers we need to translate to, though.</div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">We’re a pretty small business-only carrier, and volume to non-911 N11 numbers is low, but not insignificant. Current N11 call counts in 2020:</div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">211 - 270</div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">311 - 82</div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">511 - 67</div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">711 - 34</div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">811 - 323</div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><div class=""><div style="border-style: solid none none; border-top-width: 1pt; border-top-color: rgb(225, 225, 225); padding: 3pt 0in 0in;" class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>VoiceOps <voiceops-bounces@voiceops.org><span class="Apple-converted-space"> </span><b class="">On Behalf Of<span class="Apple-converted-space"> </span></b>Mike Hammett<br class=""><b class="">Sent:</b><span class="Apple-converted-space"> </span>Tuesday, March 24, 2020 09:25<br class=""><b class="">To:</b><span class="Apple-converted-space"> </span>Paul Timmins <paul@timmins.net><br class=""><b class="">Cc:</b><span class="Apple-converted-space"> </span>voiceops@voiceops.org<br class=""><b class="">Subject:</b><span class="Apple-converted-space"> </span>Re: [VoiceOps] Three Digit Numbers</div></div></div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"> </p><div class=""><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Are we supposed to be providing the intelligence in how to route those calls? IE: Customer is in the City of Chicago, so route it to the city's Digger 10 digit, whereas if the customer is anywhere else in Illinois, route it to the state's JULIE 10 digit?</span></p><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><br class=""><br class="">-----<br class="">Mike Hammett<br class="">Intelligent Computing Solutions<br class=""><a href="http://www.ics-il.com/" target="_blank" style="color: blue; text-decoration: underline;" class="">http://www.ics-il.com</a><br class=""><br class=""><br class=""><br class="">Midwest Internet Exchange<br class=""><a href="http://www.midwest-ix.com/" target="_blank" style="color: blue; text-decoration: underline;" class="">http://www.midwest-ix.com</a><br class=""><br class=""><br class=""></span></div></div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""> </span></p><div class="MsoNormal" align="center" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; text-align: center;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><hr size="2" width="100%" align="center" id="zwchr" class=""></span></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><b class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">From:<span class="Apple-converted-space"> </span></span></b><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">"Paul Timmins" <<a href="mailto:paul@timmins.net" target="_blank" style="color: blue; text-decoration: underline;" class="">paul@timmins.net</a>><br class=""><b class="">To:<span class="Apple-converted-space"> </span></b>"Carlos Alvarez" <<a href="mailto:caalvarez@gmail.com" target="_blank" style="color: blue; text-decoration: underline;" class="">caalvarez@gmail.com</a>><br class=""><b class="">Cc:<span class="Apple-converted-space"> </span></b><a href="mailto:voiceops@voiceops.org" target="_blank" style="color: blue; text-decoration: underline;" class="">voiceops@voiceops.org</a><br class=""><b class="">Sent:<span class="Apple-converted-space"> </span></b>Tuesday, March 24, 2020 10:14:18 AM<br class=""><b class="">Subject:<span class="Apple-converted-space"> </span></b>Re: [VoiceOps] Three Digit Numbers<br class=""><br class="">711 and 811 have federal mandates to go to telecommunications relay service and one call facilities flagging services respectively. Be careful about working like that.</span></div><div class=""><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class=""> </span></p><blockquote style="margin-top: 5pt; margin-bottom: 5pt;" class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">On Mar 24, 2020, at 11:10 AM, Carlos Alvarez <<a href="mailto:caalvarez@gmail.com" target="_blank" style="color: blue; text-decoration: underline;" class="">caalvarez@gmail.com</a>> wrote:</span></div></div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class=""> </span></p><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">We don't handle any others in a traditional way. Well, 611 is actually in place, to our support line, but it has never once been used. 811 and 711 are used for 911 testing without a real 911 call, as carriers mostly use those for automated systems that return your 911 info.</span></div></div><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class=""> </span></p><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <<a href="mailto:voiceops@ics-il.net" target="_blank" style="color: blue; text-decoration: underline;" class="">voiceops@ics-il.net</a>> wrote:</span></div></div><blockquote style="border-style: none none none solid; border-left-width: 1pt; border-left-color: rgb(204, 204, 204); padding: 0in 0in 0in 6pt; margin-left: 4.8pt; margin-right: 0in;" class=""><div class=""><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">What three digit numbers are commonly in use and how are people routing them?</span></div><div class=""><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""> </span></p></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">Obviously there's 911 and that has a whole routing ecosystem.</span></div></div><div class=""><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">What about 811? 311? X11?</span></div></div><div class=""><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""> </span></p></div><div class=""><p class="MsoNormal" style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""> </span></p></div><div class=""><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class="">What other special numbers are people handling?</span></p><div class=""><p class="MsoNormal" style="margin: 0in 0in 12pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: Arial, sans-serif;" class=""><br class=""><br class="">-----<br class="">Mike Hammett<br class="">Intelligent Computing Solutions<br class=""><a href="http://www.ics-il.com/" target="_blank" style="color: blue; text-decoration: underline;" class="">http://www.ics-il.com</a><br class=""><br class=""><br class=""><br class="">Midwest Internet Exchange<br class=""><a href="http://www.midwest-ix.com/" target="_blank" style="color: blue; text-decoration: underline;" class="">http://www.midwest-ix.com</a><br class=""><br class=""></span></p></div></div></div></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">_______________________________________________<br class="">VoiceOps mailing list<br class=""><a href="mailto:VoiceOps@voiceops.org" target="_blank" style="color: blue; text-decoration: underline;" class="">VoiceOps@voiceops.org</a><br class=""><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank" style="color: blue; text-decoration: underline;" class="">https://puck.nether.net/mailman/listinfo/voiceops</a></span></div></blockquote></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class="">_______________________________________________<br class="">VoiceOps mailing list<br class=""><a href="mailto:VoiceOps@voiceops.org" target="_blank" style="color: blue; text-decoration: underline;" class="">VoiceOps@voiceops.org</a><br class=""><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank" style="color: blue; text-decoration: underline;" class="">https://puck.nether.net/mailman/listinfo/voiceops</a></span></div></div></blockquote></div><div style="margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><span style="font-size: 12pt; font-family: Helvetica, sans-serif;" class=""><br class=""><br class="">_______________________________________________<br class="">VoiceOps mailing list<br class=""><a href="mailto:VoiceOps@voiceops.org" target="_blank" style="color: blue; text-decoration: underline;" class="">VoiceOps@voiceops.org</a><br class=""><a href="https://puck.nether.net/mailman/listinfo/voiceops" target="_blank" style="color: blue; text-decoration: underline;" class="">https://puck.nether.net/mailman/listinfo/voiceops</a></span></div></div></div></div></div></div></div></blockquote></div><br class=""></body></html>