<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000'><font face="arial, helvetica, sans-serif"><span style="font-size: 10pt;">E-mail from my porting person:</span></font><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt;"><br></div><div><font face="arial, helvetica, sans-serif"><span style="font-size: 13.3333px;">When trying to port this number over I get error - MULTIPLE PONS RECEIVED FOR SAME CUSTOMER ACCOUNT - [redacted]</span></font></div><div><font face="arial, helvetica, sans-serif"><span style="font-size: 13.3333px;"><br></span></font></div><div><font face="arial, helvetica, sans-serif"><span style="font-size: 13.3333px;"><br></span></font></div><div><font face="arial, helvetica, sans-serif"><span style="font-size: 13.3333px;">From the other carrier:</span><br><br><span style="font-size: 13.3333px;">The reject is valid. Even though the line was activated on the first day of FOC, the PAT tool enforces the 7-day window FOC (09/18/2020-09/25/2020), and will not allow another LSR until 09/26/2020.</span><br></font><br><div style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span name="x"></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span name="x"></span><br></div><br><hr id="zwchr" style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 10pt;"><div style="color: rgb(0, 0, 0); font-family: Helvetica, Arial, sans-serif; font-size: 12pt; font-weight: normal; font-style: normal; text-decoration: none;"><b>From: </b>"Mike Hammett" <voiceops@ics-il.net><br><b>To: </b>"VoiceOps" <voiceops@voiceops.org><br><b>Sent: </b>Monday, September 21, 2020 5:02:52 PM<br><b>Subject: </b>[VoiceOps] Porting Cooling Off Period<br><br><style>p { margin: 0; }</style><div style="font-family: arial,helvetica,sans-serif; font-size: 10pt; color: #000000">Is it normal for carriers to have a cooling off period where they don't accept further port requests for an account until x days after the last porting activity completes?<br><br><div><span></span><br><br>-----<br>Mike Hammett<br>Intelligent Computing Solutions<br>http://www.ics-il.com<br><br><br><br>Midwest Internet Exchange<br>http://www.midwest-ix.com<br><br><span></span><br></div><br></div><br>_______________________________________________<br>VoiceOps mailing list<br>VoiceOps@voiceops.org<br>https://puck.nether.net/mailman/listinfo/voiceops<br></div><br></div></div></body></html>